Deputy vs Employment Hero: honest comparison 2026(Australia)
Updated Jan 15, 2026•14 min read
Written by
Steve Harris
Deputy and Employment Hero take fundamentally different approaches to workforce management. This guide compares the two for Australian businesses looking to choose between them—or explore alternatives like RosterElf.
Deputy focuses on rostering and time tracking with strong scheduling features and established Xero integration. Employment Hero is a comprehensive HR platform that includes rostering as one component of a broader employee management suite.
Overall: Deputy wins 6 of 7 categories, making it the stronger choice for businesses prioritising rostering, time tracking, and payroll. Employment Hero excels as a comprehensive HR platform but at a significantly higher cost.
Quick summary
Deputy is a rostering-first platform designed for shift-based businesses. It offers intuitive scheduling, reliable time tracking with GPS, and a polished mobile app. Deputy integrates with Xero (4/5, 179 reviews) and MYOB for payroll export. Pricing is modular, starting at $9.75/user/month but typically costing ~$23/user with necessary add-ons.
Employment Hero is a comprehensive HR platform that includes rostering as one component. It offers robust onboarding, document management, recruitment, and performance tools. However, its Xero integration is weaker (3.4/5, 15 reviews), rostering lacks advanced features, and pricing starts at $20/user/month with high minimums ($200-$600/month depending on plan).
Key difference: Deputy is purpose-built for rostering and time tracking. Employment Hero is HR-first with rostering as a secondary feature. Neither offers fully automated Australian award interpretation—both require manual configuration. For automatic award compliance, consider RosterElf's award interpretation.
Pricing comparison
Both platforms use per-user pricing, but their structures and minimum costs differ significantly:
Deputy pricing (AUD)
- Core plan: $9.75/user/month — rostering, time tracking, basic features
- HR add-on: $3.50/user/month
- Messaging+ add-on: $2.75/user/month
- Analytics+ add-on: $2.00/user/month
- Payroll add-on: $5.00/user/month
Deputy uses modular pricing. The Core plan is $9.75/user but most businesses need add-ons, bringing total costs to ~$23/user/month for full functionality. No minimum monthly spend for small teams.
Employment Hero pricing (AUD)
- Lite: $20/user/month (minimum $200/month for 10 users)
- Plus: $40/user/month (minimum $400/month for 10 users)
- Unlimited: $60/user/month (minimum $600/month for 10 users)
Employment Hero enforces high minimum monthly charges even for small teams. A 5-person team pays $200/month minimum on Lite, or $40/user—double the advertised per-user rate. The platform is positioned for medium-to-large businesses with complex HR needs.
⭐ Pricing verdict: Deputy offers better value for small-to-medium teams focused on rostering. For a 10-person team, Deputy costs ~$230/month vs Employment Hero's $200-$600/month depending on plan. Employment Hero's high minimums make it expensive for businesses under 10 employees. Neither includes automated award interpretation at any price point.
Rostering & scheduling
Deputy uses site-based scheduling designed for hospitality, retail, and healthcare. Both platforms offer core rostering software features, but with different approaches to complexity and automation. The scheduler shows staff vertically with shifts horizontally, making it easy to see who's working when. It includes demand forecasting, auto-scheduling, and multiple roster views (daily, weekly, fortnightly, monthly).
Employment Hero's rostering is more basic. It lacks a staff list view (only calendar view), has limited filtering options, and no live labour budgeting. The interface is less intuitive for managers who roster daily. Our review found it adequate for simple scheduling but insufficient for complex rostering needs.
Key differences
| Feature | Deputy | Employment Hero |
|---|---|---|
| Auto-scheduling | ||
| Staff list view | ||
| Live labour budgeting | ||
| Demand forecasting | ||
| Shift templates | ||
| Award-aware rostering | Manual setup | Manual setup |
⭐ Rostering verdict: Deputy (9/10) significantly beats Employment Hero (7/10). Deputy is purpose-built for rostering with advanced scheduling tools. Employment Hero's rostering feels like an afterthought to its HR suite, lacking essential features for businesses where rostering drives operations.
Time tracking
Both platforms offer GPS-verified clock-ins as part of their time and attendance software, but Deputy's implementation is more reliable and faster according to user reviews.
Key differences
| Feature | Deputy | Employment Hero |
|---|---|---|
| GPS clock-in | ||
| Geofencing | ||
| Photo verification | ||
| Kiosk mode | ||
| App performance | Fast & reliable | Can be slow |
⭐ Time tracking verdict: Deputy (9/10) beats Employment Hero (7/10). Both offer similar features on paper, but Deputy's time clock is faster, more reliable, and easier for staff to use. Employment Hero's app can be sluggish, particularly on older devices.
Payroll integration
Both platforms integrate with Xero and MYOB, but their integration quality differs dramatically based on Xero App Store ratings:
Xero App Store ratings
| Platform | Rating | Reviews |
|---|---|---|
| Deputy | 4/5 | 179 |
| Employment Hero | 3.4/5 | 15 |
Deputy's Xero integration is well-established with 179 reviews. While some users report setup complexity, the integration is generally reliable once configured.
Employment Hero's Xero integration has a concerning 3.4/5 rating with only 15 reviews. Our review found broken documentation, non-functional tutorial videos, and a confusing setup process. User reviews mention frequent sync issues.
⭐ Payroll verdict: Deputy (7.5/10) clearly wins over Employment Hero (4/10). Deputy's Xero integration is significantly more mature and reliable. Employment Hero's weak Xero App Store rating reflects real integration issues. For businesses relying on Xero payroll, Deputy is the safer choice.
Mobile apps
Both platforms offer iOS and Android apps, but the user experience and focus differ significantly.
Deputy's app focuses on core workforce management: viewing rosters, clocking in/out, requesting leave, and swapping shifts. Staff find it fast and intuitive. The interface is clean without unnecessary features cluttering the experience.
Employment Hero's app (Employment Hero Work) includes rostering, HR, payroll, and "perks" like phone plan offers and shopping discounts. Many features feel irrelevant to daily workforce management. The app can feel cluttered, and some users report performance issues.
⭐ Mobile verdict: Deputy (9/10) beats Employment Hero (6/10). Deputy's app is faster, cleaner, and purpose-built for rostering tasks. Employment Hero's app tries to do too much, including lifestyle features that dilute the workforce management experience. For daily staff use, Deputy is significantly better.
Communication tools
Deputy offers basic team messaging and communication tools as a $2.75/user/month add-on (Messaging+). The communication features are functional but not extensive.
Employment Hero includes communication tools as part of its HR suite, including company updates, document sharing, and basic messaging. However, these features are integrated into the broader platform rather than standing out as a strength.
⭐ Communication verdict: Deputy (6/10) slightly edges Employment Hero (5/10). Neither platform excels at team communication. Deputy's focused approach is sufficient for shift-based communication. Employment Hero's features are more extensive but buried in the broader HR interface. For robust team communication, consider dedicated platforms.
HR features
This is where Employment Hero shines. As a comprehensive HR software platform, it offers significantly more depth than Deputy's basic HR add-on:
| Feature | Deputy | Employment Hero |
|---|---|---|
| Employee profiles | ||
| Leave management | ||
| Document storage | Basic | |
| Onboarding workflows | Basic | Comprehensive |
| Performance reviews | ||
| Recruitment tools | ||
| Learning management |
⭐ HR verdict: Employment Hero (8/10) beats Deputy (4/10). Employment Hero is built as a full HR platform with robust onboarding, performance management, and recruitment tools. Deputy's HR features are basic add-ons. If HR administration is a priority beyond rostering, Employment Hero provides more comprehensive tools—but at a much higher cost.
Australian compliance
Critical limitation: Neither Deputy nor Employment Hero offers fully automated Australian award interpretation. Both require manual configuration of pay rules.
Deputy allows manual setup of pay templates for penalty rates, overtime, and allowances. You're responsible for correctly configuring and maintaining these rules to match your award.
Employment Hero provides award templates to help with setup, but our review found the process confusing and poorly documented. You still need deep award knowledge to configure correctly.
For businesses covered by Modern Awards who need automatic penalty rate calculations without manual configuration, consider Australian-built alternatives like RosterElf which includes award interpretation as standard.
User ratings comparison
Both platforms have review profiles across major software directories, but Deputy scores significantly better:
Xero App Store ratings
| Platform | Rating | Reviews |
|---|---|---|
| Deputy | 4/5 | 179 |
| Employment Hero | 3.4/5 | 15 |
Other platforms
| Platform | Deputy | Employment Hero |
|---|---|---|
| G2 | 4.6/5 (700) | 4.5/5 (200) |
| Capterra | 4.6/5 (700) | 4.5/5 (100) |
| 4.2/5 (1200) | 4.1/5 (618) |
⭐ Ratings verdict: Deputy scores higher on Xero App Store (critical for payroll users) and has significantly more reviews overall. Employment Hero's weak Xero rating (3.4/5) is particularly concerning. Both score similarly on G2 and Capterra, but Deputy's stronger payroll integration ratings make it more reliable for businesses using Xero.
Best fit & use cases
Choose Deputy for:
- Hospitality (cafes, restaurants, hotels)
- Retail with complex shift patterns
- Healthcare and aged care
- Teams prioritising rostering over HR
- Businesses needing reliable Xero integration
- Small-to-medium teams (under 50 staff)
Choose Employment Hero for:
- Medium-to-large businesses (50+ staff)
- HR-first operations (recruitment, onboarding, performance)
- Teams needing comprehensive employee lifecycle management
- Businesses prioritising HR over advanced rostering
- Companies with budget for $200-$600/month minimums
Final verdict
Deputy wins for most Australian businesses. Its rostering-first design, reliable time tracking, superior Xero integration (179 reviews vs 15), and cleaner mobile app make it the better choice for hospitality, retail, and healthcare businesses where rostering drives operations.
Employment Hero wins for HR-focused businesses needing comprehensive onboarding, recruitment, and performance management beyond rostering. However, its weak Xero integration (3.4/5), poor rostering UX, and high minimum costs ($200-$600/month) limit its appeal for small businesses or those prioritising rostering.
Neither platform offers automated Australian award interpretation. Both require manual pay rule configuration, placing compliance responsibility on managers. For automatic penalty rate calculations and Fair Work compliance, consider RosterElf.
Consider RosterElf?
If you're comparing Deputy and Employment Hero, you may want to consider RosterElf—an Australian-built alternative that includes features neither platform offers:
- Built-in award interpretation — automatic penalty rates for 130+ Modern Awards
- Award-ready timesheets — export to Xero/MYOB with penalties pre-calculated
- Simpler pricing — $10/employee/month for rostering + time tracking
- No minimum charges — pay only for active employees
- Australian support — local team with award knowledge
- Superior Xero rating — 4.9/5 (89 reviews) vs Deputy's 4/5 and Employment Hero's 3.4/5
RosterElf pricing
Review methodology
Related resources
Deputy vs Employment Hero FAQ
- Deputy is generally better for businesses prioritising rostering and time tracking, with superior scheduling tools, a more intuitive mobile app, and established payroll integrations. Employment Hero excels as a comprehensive HR platform but is more expensive and less focused on rostering. For rostering-first businesses, Deputy offers better value. For full HR suites, consider whether you need all of Employment Hero's features.
- Deputy's base plan starts at $9.75/user/month but requires add-ons for full functionality (~$23/user). Employment Hero costs $20-$60/user/month with minimum monthly charges ($200-$600). For small teams, Deputy is typically more affordable. For teams requiring comprehensive HR beyond rostering, compare total costs based on your specific needs.
- Deputy has a more established Xero integration with a 4/5 rating (179 reviews). Employment Hero's Xero integration has a much lower 3.4/5 rating (15 reviews), with user reports of setup difficulties and broken documentation. For businesses relying on Xero payroll, Deputy is the safer choice.
- Deputy's mobile app is cleaner, faster, and more focused on rostering tasks that staff use daily (viewing shifts, clocking in/out, requesting leave). Employment Hero's mobile app includes more features but feels cluttered with lifestyle add-ons (phone plans, perks) that aren't core to workforce management. For staff-facing simplicity, Deputy wins.
- Yes, both platforms allow CSV exports of employee data. The main considerations are workflow differences (Deputy's rostering focus vs Employment Hero's HR-first approach) and integration setup. Deputy's simpler rostering interface may require less staff retraining. Ensure your operational priorities align with your chosen platform before switching.
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