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Underpayment Risk Calculator (Australia)

Check your risk of underpaying employees based on common Fair Work risk factors. This tool helps identify potential exposure areas so you can act early.

Takes ~45 seconds · No login required · AU guidance only

Answer these questions

Do you track actual hours worked?

Do staff clock in and out for breaks?

Are penalty rates and overtime applied automatically?

Which pay method do you use?

How confident are you that the correct award is applied?

Do you regularly review pay against award changes?

Risk assessment

Answer the questions to see your underpayment risk level

Common risk factors

Time tracking gaps

Not recording actual hours makes underpayment harder to detect

Manual penalty calculations

Manual processes are prone to errors and omissions

Award uncertainty

Applying the wrong award is a leading cause of underpayment

This calculator assesses risk indicators only. It does not determine legal compliance or actual underpayment liability.

What causes employee underpayment?

Incorrect award application

Applying the wrong Modern Award, or misclassifying employees within an award, is one of the most common causes of underpayment. With over 120 Modern Awards in Australia, identifying the correct one can be complex.

Missed penalty rates

Failing to apply correct penalty rates for weekend work, public holidays, overtime, and late-night shifts is a frequent source of underpayment—particularly when calculations are done manually.

Unpaid or underpaid breaks

If employees work through breaks or breaks aren't properly recorded, the time may need to be paid. Many major underpayment cases involve break-related and overtime tracking issues.

Manual payroll errors

Spreadsheet-based payroll and manual data entry create opportunities for errors that accumulate over time, especially as award rates change annually.

Poor record-keeping

Without accurate time and attendance records, it's difficult to verify that employees have been paid correctly—and impossible to defend against underpayment claims.

Why underpayment risk matters

Fair Work investigations

The Fair Work Ombudsman actively investigates underpayment complaints and conducts proactive audits. Businesses of all sizes can be investigated—from small restaurants to mining giants like BHP. Read about Australia's largest underpayment cases.

Backpay orders

If underpayment is identified, businesses must repay all underpaid wages—potentially going back six years. This can be a significant financial burden.

Civil penalties

In addition to backpay, businesses may face civil penalties of up to $93,900 per contravention for companies (2024 rates). Individuals can also be personally liable. The 2024 Sushi Bay case resulted in record penalties—learn more about recent enforcement actions.

Brand and reputation damage

Underpayment cases are often publicised, damaging employer brand and making it harder to attract and retain staff. See how major Australian companies like Woolworths, Coles, and 7-Eleven faced public scrutiny.

How to reduce underpayment risk

1

Track actual hours worked

Use digital time and attendance systems to capture accurate start, finish, and break times for every shift.

2

Automate penalty rate calculations

Use software that automatically applies the correct penalty rates based on time of day, day of week, and overtime rules.

3

Record breaks accurately

Ensure break start and end times are recorded. Flag shifts where breaks may have been missed or shortened.

4

Review awards regularly

Award rates change annually. Review your pay rates after each Fair Work annual wage review to support compliance.

5

Reconcile pay runs

Before finalising each pay run, reconcile hours worked against hours paid. Identify and resolve discrepancies before payment.

Want to reduce underpayment risk automatically?

Upgrade to RosterElf for automatic time tracking, award interpretation, and accurate payroll data export.

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FAQ

Frequently asked questions

  • Yes. Underpaying employees can result in backpay orders, civil penalties, and in serious cases, criminal prosecution under wage theft laws in some states. Learn from Australia's major underpayment cases including the 2025 criminal wage theft laws.
  • No. It assesses risk indicators, not legal exposure or dollar amounts. It helps identify areas where underpayment may be more likely to occur.
  • Yes. Business size does not remove compliance obligations. The Fair Work Ombudsman investigates businesses of all sizes, and small businesses are not exempt from penalties.
  • Sometimes, but reconciliation against awards is required to ensure employees receive at least their minimum entitlements. Flat rates that result in underpayment are not compliant.
  • No. This tool provides general guidance only. For specific advice about your compliance obligations, consult a qualified employment lawyer or the Fair Work Ombudsman.

Disclaimer

This calculator provides general guidance only. It does not determine legal compliance or actual underpayment. For specific advice, consult a qualified professional.