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CUSTOMER STORY

Fitzroy Community Hospice

Fitzroy Community Hospice healthcare organisation

Fitzroy Community Hospice is a community-focused, not-for-profit healthcare organisation. As a newly established entity, choosing the right workforce software was critical from day one — they needed an affordable, reliable system that could handle complex awards and integrate seamlessly with Xero.

  • Seamless Xero payroll integration

  • Multiple awards and pay scales supported

  • Affordable pricing for not-for-profits

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4.8 stars, 1,570 ratings

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"Having a system that links with Xero seamlessly is a huge timesaver, and based on other software used in the past, it is far easier to use."

Fitzroy Community Hospice

THE STORY

How Fitzroy Community Hospice simplified payroll with RosterElf

Fitzroy Community Hospice healthcare team
CUSTOMER STORY

About Fitzroy Community Hospice

Fitzroy Community Hospice is a not-for-profit organisation providing community-based hospice and healthcare services. As a newly established entity, the team needed efficient, affordable systems in place from the start.

With multiple awards and pay scales to manage across their workforce, finding a solution that could handle complex pay conditions while keeping costs manageable was a top priority.

After evaluating their options, Fitzroy Community Hospice chose RosterElf for its competitive pricing, strong Xero payroll integration, and support for multiple award conditions.

THE CHALLENGE

Challenges before RosterElf

As a new not-for-profit healthcare organisation, Fitzroy Community Hospice faced several workforce management challenges from day one.

New organisation starting from scratch with no existing workforce systems in place

Needed a system that integrates seamlessly with Xero to streamline payroll from the start

Multiple awards and pay scales to manage across a diverse healthcare workforce

Budget-conscious as a not-for-profit, needing maximum value without overspending on software

Manual processes using Xero timesheets alone were time-consuming and prone to errors

Needed efficient systems to reduce admin time and let the team focus on delivering care

THE SOLUTION

How RosterElf helped Fitzroy Community Hospice

  • Employee rostering that handles complex healthcare schedules
  • Digital time clock and timesheets replacing manual tracking
  • Seamless payroll integration with Xero — approved timesheets sync directly
  • Support for multiple awards and pay conditions across the workforce
  • HR Hub for early-stage employee record management
  • A scalable foundation that grows with the organisation as it expands
Fitzroy Community Hospice team providing community healthcare
IN THEIR WORDS

What Fitzroy Community Hospice says about RosterElf

1. Why they chose RosterElf

"Having a system that links with Xero seamlessly is a huge timesaver, and based on other software used in the past, it is far easier to use."

— Fitzroy Community Hospice

As a new not-for-profit organisation, Fitzroy Community Hospice needed a workforce management system that was both affordable and capable. Competitive pricing, strong Xero integration, and support for multiple awards made RosterElf the clear choice.

The all-in-one approach — covering rostering, time clocks, and payroll prep in a single platform — meant they could get set up quickly without juggling multiple tools.

2. Staff feedback

Staff have found RosterElf easy to use, with a smooth adoption process and low training overhead. The system was straightforward enough that team members could get started quickly without extensive onboarding.

While there were minor clock-in issues early on, these were easily resolved. Overall, the transition to digital rostering and time tracking has been well received by the team.

3. Favourite feature: ease of use

When asked about their favourite feature, the answer was simple — ease of use. In a healthcare environment where staff are focused on delivering care, software needs to stay out of the way and just work.

RosterElf's straightforward interface means less time spent on admin and more time focused on what matters most — supporting the community. For a not-for-profit organisation with limited resources, simplicity isn't just a nice-to-have — it's essential.

4. Looking ahead

As Fitzroy Community Hospice continues to grow, they're looking forward to exploring more of what RosterElf offers. More detailed reporting options, further use of the HR Hub, and improved formatting flexibility in HR templates are all on their radar.

RosterElf provides a scalable foundation — the kind of platform that grows alongside the organisation, adding value as the team expands and their workforce management needs evolve.

TOP REASONS

Why Fitzroy Community Hospice recommends RosterElf

1

Seamless Xero integration

Approved timesheets sync directly to Xero, eliminating manual data entry and making payroll processing fast and accurate for a growing team.

2

Easy to use

A straightforward system that staff adopted quickly with minimal training — critical for a healthcare organisation where the focus needs to be on care, not software.

3

Affordable for not-for-profits

Competitive pricing delivers comprehensive rostering, timesheets, and payroll integration without stretching a not-for-profit budget.

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FAQ

Not-for-profit rostering FAQ

  • RosterElf provides affordable rostering software that handles multiple awards and pay conditions, seamless Xero payroll integration, and digital time clocks — making it ideal for budget-conscious not-for-profits that need reliable workforce management.
  • Fitzroy Community Hospice found that payroll processing became significantly easier with seamless Xero integration saving considerable time each pay cycle. Staff adopted the system quickly, and the organisation reduced admin complexity from the very beginning.
  • Yes, RosterElf offers seamless Xero payroll integration. Approved timesheets sync directly to Xero, eliminating manual data entry and reducing payroll errors. Fitzroy Community Hospice found this integration to be a huge timesaver.
  • RosterElf supports multiple modern awards and pay conditions, automatically calculating rates based on shift times, employee classifications, and penalty rates. This is essential for healthcare organisations and not-for-profits managing diverse workforces.
  • Yes, RosterElf offers competitive pricing that suits not-for-profit budgets. Fitzroy Community Hospice chose RosterElf specifically because it delivered comprehensive rostering, timesheets, and payroll integration at an affordable price point.