RosterElf Logo
Start trial
FREE JOB DESCRIPTION Last updated 28 June 2026

Inventory assistant job description

A comprehensive job description template for inventory assistant positions in Australian retail businesses. Covers stocktake duties, inventory management systems, physical requirements and conditions aligned with the General Retail Industry Award.

Inventory assistant job description

PDF format • Ready to download

Stocktake and inventory system duties
Required skills and qualifications
Aligned with General Retail Industry Award
Ready to customise for your store

By downloading, you agree to our template disclaimer

This inventory assistant job description template is designed to reflect Australian workplace standards and retail industry practices at the time of publication. Confirm the applicable modern award for your business and ensure compliance with all relevant employment laws. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

Inventory assistant checking stock in a warehouse aisle

What does an inventory assistant do?

An inventory assistant manages and tracks a retailer’s stock, bridging physical warehouse operations and digital records to keep physical goods matched to the inventory database and prevent stockouts, overstocking and discrepancies. The role is responsible for receiving deliveries, conducting stock counts, maintaining accurate inventory records and organising back-of-house storage areas — work that is critical for maintaining accurate stock levels and reducing shrinkage in retail operations.

In Australia, inventory assistants are typically classified under the General Retail Industry Award 2020 (MA000004) as Retail Employees. Classification levels start at Level 1 for entry-level positions and progress to Level 2 with experience, particularly when operating inventory management systems or holding forklift licences.

This template provides a foundation for creating clear, compliant job descriptions that attract candidates with attention to detail and physical capability. Once hired, manage your inventory team efficiently with retail rostering software.

Key responsibilities

Core duties included in this job description template

Receiving deliveries

Checking deliveries against invoices, verifying quantities and quality, unpacking stock and reporting discrepancies or damages.

Stock counts

Performing regular stock counts, participating in full stocktakes, investigating variances and maintaining accurate records.

Inventory management systems

Using inventory software to record stock movements, update quantities, generate reports and maintain data accuracy.

Back-of-house organisation

Maintaining organised stockrooms, implementing storage systems, ensuring stock rotation and optimising space utilisation.

Stock transfers

Preparing stock for inter-store transfers, coordinating with other locations, ensuring accurate documentation and timely dispatch.

Shrinkage reduction

Identifying potential shrinkage risks, implementing security measures, monitoring high-risk items and reporting discrepancies.

Skills and attributes

What to look for in candidates

Attention to detail

High accuracy when counting stock, recording data and identifying discrepancies during receiving and stocktakes.

Numeracy

Comfortable with numbers, basic calculations, quantity verification and understanding of inventory metrics.

Organisation

Systematic approach to stock storage, ability to maintain tidy stockrooms and efficient workflow management.

Physical fitness

Capable of lifting and carrying stock, standing for extended periods, and performing physical warehouse duties.

System literacy

Ability to learn inventory management software, use handheld scanners and generate reports from systems.

Teamwork

Collaborative approach with delivery drivers, store staff and inventory team members to ensure smooth operations.

Qualifications and requirements

Inventory assistant positions require basic computer skills and attention to detail. While formal qualifications are not essential, experience with inventory systems and physical fitness are important for success in this role.

  • Working rights (Required)

    Eligibility to work in Australia

  • Basic computer skills (Required)

    Ability to use inventory management systems and basic software

  • Inventory experience

    Previous stockroom or warehouse experience is preferred

  • Forklift licence

    LF licence beneficial for some roles involving forklift operation

  • Manual handling training

    Training in safe lifting and manual handling techniques

Warehouse interior with organised stock shelves and packages

Working conditions

Set clear expectations for candidates about the inventory work environment

  • Physical work including lifting and carrying items (up to 15-20kg regularly)
  • May work early mornings for delivery receiving (starting 5-6am)
  • Standing and walking throughout shifts in stockroom environments
  • Working in varying temperatures depending on storage requirements
  • Compliance with workplace health and safety procedures
  • May require weekend work during stocktake or peak periods

Award coverage

Understanding the General Retail Industry Award

General retail industry award 2020

Most inventory assistant positions in Australia are covered by the General Retail Industry Award 2020 (MA000004). This modern award sets minimum pay rates, penalty rates, allowances and conditions for employees in retail establishments including stockrooms and warehouses. View current Retail Award pay rates.

The award classifies retail employees across multiple levels. An inventory assistant typically starts at Level 1 (entry-level) and may progress to Level 2 with experience, particularly when demonstrating system proficiency or holding forklift licences. Use award interpretation software to calculate pay accurately.

Penalty rates and loadings

Inventory employees are entitled to penalty rates for work performed outside standard hours. This includes higher rates for Saturday, Sunday, public holidays and early morning work. Casual employees receive a 25% loading in lieu of leave entitlements.

Specific rates depend on the employee’s classification level and employment type. Ensure your payroll system correctly applies all applicable loadings and penalties to maintain compliance with Fair Work requirements.

Who should use this template?

This job description template is designed for Australian retail businesses

Retail stores
Supermarkets

Whether you run a small store or a large retail chain, clear job descriptions help attract detail-oriented candidates.

How to use this template

Tips for customising the job description for your store

1

Add your business details

Include your business name, location, type of retail operation and specific inventory systems you use.

2

Specify equipment requirements

Clarify if forklift operation is required and mention any specific inventory management software used.

3

Define physical requirements

Be specific about lifting requirements, standing duration and any special physical demands of your stockroom.

4

Include availability requirements

Be specific about early morning requirements for deliveries and availability during stocktake periods.

5

Check award coverage

Confirm the General Retail Industry Award applies to your business and update classification levels accordingly.

6

Review regularly

Update the job description when systems change or when additional responsibilities are added to the role.

Ready to hire your next inventory assistant?

Once your team is in place, build compliant rosters in minutes, track hours and apply award penalty rates automatically with RosterElf retail rostering software.

Start free trial See retail rostering software

Regulatory sources

This job description is aligned with Australian workplace award requirements.

FAQ

Frequently asked questions

  • An inventory assistant manages and tracks a retailer’s stock, bridging physical warehouse operations and digital records to ensure physical goods match the database and prevent stockouts, overstocking and discrepancies. Core duties include stock monitoring (incoming and outgoing), data entry into inventory or warehouse management systems, auditing through stocktakes and cycle counts, order fulfilment, and organising storage to maximise space and safety. Most positions are covered by the General Retail Industry Award 2020 (MA000004).

  • Inventory assistants typically focus on receiving stock, performing counts and maintaining records. Stock controllers often have more responsibility for ordering decisions and inventory optimisation. Both roles fall under the General Retail Industry Award, with stock controllers usually at a higher classification level.

  • Most inventory assistant positions are covered by the General Retail Industry Award 2020 (MA000004). This award applies to employees in retail establishments including warehouses, distribution centres and store stockrooms. Always verify which award applies to your specific retail business.

  • Under the General Retail Industry Award, inventory assistants typically start at Level 1 (entry-level) and progress to Level 2 with experience and increased responsibilities. Higher levels may apply for those with forklift licences, system expertise or supervisory duties. See our Retail Award pay rates guide for current rates.

  • While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like ‘Award rates plus penalties’ or ‘Competitive hourly rate based on experience.’ Check the current Retail Award rates for guidance.