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Enable and manage shift notes for staff in RosterElf

Sean Wyse By Sean Wyse Updated 12 January 2026 3 min read
Permission level: All Users Device: Web Browser

This article explains how to capture and report on shift notes in RosterElf. Shift notes allow managers to record important details about a staff member’s shift, such as performance, incidents, or reminders for payroll. By turning on time and attendance and setting the time tolerance to zero, you can ensure that shift notes are linked to clock in and out times.

Once enabled, you can access shift notes through the reporting tab. This makes it easy to review, filter, and export data for payroll, compliance, or team management purposes. Reports can be downloaded in CSV or PDF format, allowing you to store records securely or share them with your accounting team.

Following the steps in this guide ensures you capture accurate shift information and maintain clear records for staff management. It also helps you support your compliance efforts by keeping detailed logs of attendance and manager notes.


1. Enable shift notes in RosterElf


To capture shift notes, you first need to enable time and attendance for each site in RosterElf. Setting the time tolerance to zero ensures all clock in and out activity is recorded accurately and linked to shift notes. This section explains how to turn on smartphone clock in and adjust the settings for each site.


1.1 turn on time and attendance for sites


1.1.1 Go to the Sites tab.

Staff management interface in RosterElf

1.1.2 Select a site.

Staff management interface in RosterElf

1.1.3 Click Time and Attendance.

Staff management interface in RosterElf

1.1.4 Toggle on Enable Smartphone clock in and out.

Staff management interface in RosterElf

1.1.5 Set the time tolerance to 0.

Staff management interface in RosterElf

1.1.6 Press Save.

Staff management interface in RosterElf

1.1.7 Repeat for all sites you want to enable.


2. Report on shift notes in RosterElf


Once shift notes are enabled, you can generate detailed reports from the Reports tab. These reports help you track staff performance, record attendance issues, and keep accurate shift histories. You can adjust filters to view specific sites, dates, or employees, and export the data in CSV or PDF for further analysis.


2.1 run the shift notes report


2.1.1 Go to the Reports tab.

Staff management interface in RosterElf

2.1.2 Click on View Full Report on the Shift notes report.

Staff management interface in RosterElf

2.1.3 Adjust the filters as needed.

Staff management interface in RosterElf

2.1.4 Press Run Report.

Staff management interface in RosterElf

2.2 export the shift notes report


2.2.1 After running the report, select Export.

Staff management interface in RosterElf

2.2.2 Choose either CSV or PDF format.Staff management interface in RosterElf

2.2.3 The report will be sent to your email address.


FAQs about capturing shift notes in RosterElf


1: How do I enable shift notes in RosterElf?

To enable shift notes, go to the Sites tab, select a site, click Time and Attendance, turn on smartphone clock in, set the time tolerance to zero, and press Save. Repeat this process for each site you want to enable.

2: Why should I set the time tolerance to zero in RosterElf?

Setting the time tolerance to zero ensures a shift note is prompted at the start and end of each shift. This links each shift note to exact attendance data, giving you a complete and reliable record.

3: Where can I find shift notes reports in RosterElf?

You can find shift notes reports in the Reports tab. Select Shift notes report, adjust your filters for site, date, or staff member, and run the report.

4: Can I export shift notes reports from RosterElf?

Yes, you can export shift notes reports in either CSV or PDF format. After running the report, choose Export and save or share the file with your team or accounting system.

5: What are shift notes used for in RosterElf?

Shift notes are used to record details about a staff member’s shift, such as performance, incidents, or reminders. They help with payroll accuracy, compliance, and staff management.

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