Question 1

What does a CNC operator do in Australia?

Accepted Answer

A CNC operator sets up and operates computer numerically controlled (CNC) machines to produce precision parts and components. They load programs and tooling, monitor machine operations, perform quality inspections using precision measuring instruments, make program adjustments for accuracy, and perform basic machine maintenance. Under the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010), CNC operators are classified based on their skill level and qualifications, typically at Level C7-C10 for technical and trade employees.

Question 2

What award covers CNC operators in Australia?

Accepted Answer

CNC operators are typically covered by the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010). This award sets minimum pay rates, penalty rates and conditions for employees working in manufacturing operations. Always verify which award applies to your specific manufacturing business.

Question 3

What classification level should I use for a CNC operator?

Accepted Answer

Under the Manufacturing Award 2020, CNC operators typically fall under Level C7-C10 depending on their qualifications and responsibilities. Level C10 applies to operators performing routine tasks under close supervision. Level C9 applies to operators with broader skills performing work under general supervision. Levels C7-C8 apply to trade-qualified operators or those with advanced CNC programming skills. See our Manufacturing Award rates guide for current classifications.

Question 4

Should I include pay rates in a CNC operator job description?

Accepted Answer

While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like 'Award rates plus shift penalties' or 'Competitive rates based on experience and qualifications.' Check the Manufacturing Award 2020 for current rates.

Question 5

What qualifications do CNC operators need in Australia?

Accepted Answer

Entry-level CNC operators may start with basic mechanical aptitude and on-the-job training. However, Certificate III in Engineering - Mechanical Trade or Certificate III in CNC Machining are preferred, particularly for higher-level positions. Trade-qualified machinists or fitters are often preferred for skilled CNC operator roles. Blueprint reading ability, basic computer skills, and previous manufacturing experience are typically required.

Question 6

How long does it take to become a qualified CNC operator?

Accepted Answer

Basic CNC operator training can take several weeks to months through on-the-job training. A Certificate III in CNC Machining typically takes 12-18 months. A trade qualification (Certificate III in Engineering - Mechanical Trade) takes 3-4 years through an apprenticeship. Many operators start as entry-level machine operators and progress to CNC operations with experience and training.

Question 7

Do CNC operators need to know programming?

Accepted Answer

CNC operators should understand CNC programming basics and be able to read and interpret G-code. Entry-level operators typically load existing programs and make minor adjustments. More experienced operators may modify programs and create simple programs. Advanced programming is typically handled by CNC programmers or toolmakers, though skilled operators may progress to these roles.

Question 8

What is the difference between a CNC operator and a CNC programmer?

Accepted Answer

CNC operators run machines using existing programs, perform setups, monitor production, and make minor program adjustments. CNC programmers create and improve the programs that CNC operators use, typically working with CAD/CAM software. Programmers generally require higher qualifications and are classified at higher award levels. Many experienced CNC operators progress to programming roles.

Question 9

Should I hire casual or permanent CNC operators?

Accepted Answer

This depends on your production needs and workflow. Permanent staff provide consistency and develop deep knowledge of your machines and processes, while casuals offer flexibility for peak periods and specific projects. Many manufacturers use a core permanent workforce supplemented with casuals. See our guide on casual vs permanent employment trends.

Question 10

What penalty rates apply to CNC operators?

Accepted Answer

Penalty rates under the Manufacturing Award 2020 apply for shift work, overtime, Saturdays, Sundays and public holidays. Many manufacturing operations run multiple shifts including afternoon and night shifts which attract shift penalties. Use award interpretation software to calculate rates accurately.

Question 11

What are the minimum shift lengths for CNC operators?

Accepted Answer

Under the Manufacturing Award 2020, minimum engagement periods apply - typically 2 hours for casual employees and 4 hours for part-time employees. However, actual shift lengths in manufacturing typically range from 8-12 hours, particularly in operations running multiple shifts. Check the award for specific requirements.

Question 12

What should I include in a CNC operator employment contract?

Accepted Answer

Key elements include: position title and classification level, employment type (casual/part-time/full-time), hourly rate, applicable award, reporting structure, main duties, work location, shift patterns (including any shift work or overtime requirements), safety requirements, required qualifications and experience, and probationary period. Use our digital employment contracts to simplify this process.

Question 13

How far in advance must I provide rosters to CNC operators?

Accepted Answer

Under the Manufacturing Award 2020, rosters must be provided at least 7 days in advance. Changes within this period may require employee agreement depending on circumstances. For casual employees, reasonable notice should be provided. Using rostering software helps support compliance and gives staff visibility of their upcoming shifts.

Question 14

How do I roster CNC operators for shift work?

Accepted Answer

Many manufacturing operations run multiple shifts to maximise machine utilisation. Consider factors like machine setup times, handover between shifts, maintenance windows, and production schedules. Ensure adequate coverage for all shifts while managing penalty rates. Use rostering software to manage complex shift patterns efficiently.

Question 15

What breaks are CNC operators entitled to?

Accepted Answer

Under the Manufacturing Award 2020, employees are entitled to breaks based on their shift length. This typically includes paid rest breaks (often called 'smokos') and an unpaid meal break for longer shifts. Break arrangements should ensure continuous machine operation where required, which may involve staggered breaks or relief coverage.

Question 16

How do I manage overtime for CNC operators?

Accepted Answer

Overtime is common in manufacturing to meet production deadlines or when machines run beyond normal hours. Under the Manufacturing Award 2020, overtime rates apply after ordinary hours (typically after 38 hours per week or outside standard hours). Track overtime carefully and ensure it's properly authorized and compensated. Use time tracking software to manage overtime accurately.

CNC operator job description