Policies, compliance & certificates
Manage policies, certificates and Fair Work compliance with Workwise AI.
8 articles
Policies, compliance & certificates
Create and manage policies in HR Hub
Learn how to create, edit, and manage company policies and procedures in the RosterElf HR Hub to ensure compliance and streamline employee onboarding documentation.
Find HR answers quickly with Workwise AI
Learn how to use Workwise AI in HR Hub to get instant answers on Australian workplace questions including leave entitlements, minimum wages, awards, and employer obligations.
Find policy acknowledgement date in RosterElf HR Hub
Learn how to find the policy acknowledgement date for a staff member in RosterElf HR Hub. View when staff acknowledged workplace policies via the staff profile.
Get started with WorkWise AI in RosterElf app
Learn how to access and use WorkWise AI on your smartphone with the RosterElf app for quick Fair Work Australia compliance answers on the go.
Manage certificates and permits in HR Hub
Learn how to add, edit, activate, and deactivate staff certifications and permits in RosterElf HR Hub to track licenses, qualifications, and compliance documents.
Manage Workwise AI access settings
Learn how to control Workwise AI access permissions in RosterElf HR Hub, managing which admins and managers can use the AI assistant for workplace compliance questions.
Run the policies and procedures report in RosterElf
Learn how to access and generate the policies and procedures report in RosterElf to track staff acknowledgements of workplace policies and maintain compliance records.
View staff certificates and policies in RosterElf
Learn how to access and run the certificates and permits report in RosterElf to view, manage, and export staff qualifications, licenses, and compliance documents.
Explore related guides
Employee onboarding
This section guides you through using RosterElf to onboard new hires digitally, eliminating paperwork.
Add & delete staff
Learn how to add staff, assign roles, and manage user permissions for smooth rostering.
Security
Learn about managing security settings, passwords, and user permissions to protect your account.
Reporting & analytics
Use reports to gain insights into labour costs, staff performance, and scheduling efficiency.
Still have questions?
Our support team is here to help. Choose the option that works best for you.
Frequently asked questions
- Use the search bar at the top of the knowledge base or browse articles by category. Each category page lists all available articles with descriptions.
- Yes, all knowledge base articles are fully responsive and optimized for mobile viewing. You can access them from any device.
- We regularly update articles to reflect new features and improvements. The last updated date is shown at the bottom of each article card.
- Contact our Australian support team via email, phone, live chat, or book a one-on-one demo. We're here to help!
Real support from people who understand your business
At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.
-
Guided setup and onboarding
-
Award and payroll questions answered
-
Ongoing help as your team grows
Rated 5.0 by Australian businesses