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Policies, compliance & certificates

Manage policies, certificates and Fair Work compliance with Workwise AI.

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Policies, compliance & certificates

Create and manage policies in HR Hub

Learn how to create, edit, and manage company policies and procedures in the RosterElf HR Hub to ensure compliance and streamline employee onboarding documentation.

Admins Web Browser
Updated 13 January 2026 Read

Find HR answers quickly with Workwise AI

Learn how to use Workwise AI in HR Hub to get instant answers on Australian workplace questions including leave entitlements, minimum wages, awards, and employer obligations.

Admins Web Browser
Updated 13 January 2026 Read

Find policy acknowledgement date in RosterElf HR Hub

Learn how to find the policy acknowledgement date for a staff member in RosterElf HR Hub. View when staff acknowledged workplace policies via the staff profile.

Admins Web Browser
Updated 1 April 2026 Read

Get started with WorkWise AI in RosterElf app

Learn how to access and use WorkWise AI on your smartphone with the RosterElf app for quick Fair Work Australia compliance answers on the go.

Admins Smartphone
Updated 13 January 2026 Read

Manage certificates and permits in HR Hub

Learn how to add, edit, activate, and deactivate staff certifications and permits in RosterElf HR Hub to track licenses, qualifications, and compliance documents.

Admins Web Browser
Updated 13 January 2026 Read

Manage Workwise AI access settings

Learn how to control Workwise AI access permissions in RosterElf HR Hub, managing which admins and managers can use the AI assistant for workplace compliance questions.

Admins Web Browser
Updated 13 January 2026 Read

Run the policies and procedures report in RosterElf

Learn how to access and generate the policies and procedures report in RosterElf to track staff acknowledgements of workplace policies and maintain compliance records.

Admins Web Browser
Updated 13 January 2026 Read

View staff certificates and policies in RosterElf

Learn how to access and run the certificates and permits report in RosterElf to view, manage, and export staff qualifications, licenses, and compliance documents.

Admins Web Browser
Updated 13 January 2026 Read
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