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Workplace Culture, DEI & Wellbeing

What is a Flexible work arrangement?

Updated 29 Jan 2026 5 min read

A flexible work arrangement is any variation to standard working conditions that provides employees with more control over when, where, or how they work. It includes options like flexible hours, compressed weeks, part-time work, job sharing, and remote work.

Understanding flexible work

Flexible work gives employees more control over their working arrangements while still meeting business needs. It recognises that one-size-fits-all approaches don't suit diverse workforce needs and that flexibility can benefit both employees and employers.

Flexibility dimensions

  • When: Hours and schedules
  • Where: Location of work
  • How much: Full-time vs part-time
  • How: Job structure and role

Benefits

  • Better work-life balance
  • Improved retention
  • Broader talent access
  • Higher engagement

Australian flexible work rights

The Fair Work Act provides significant protections:

Australian flexible work framework

Universal right to request: All employees with 12+ months service can request
21-day response: Employers must respond in writing within 21 days
Discuss and explore: Must discuss and consider alternatives before refusing
Reasonable business grounds: Only grounds for refusal; must be genuine
FWC access: Employees can dispute refusals through Fair Work Commission

Arrangement types

  • Flexible hours: Varied start/finish times, core hours with flexibility around them
  • Compressed weeks: Full-time hours in fewer days (e.g., 4 x 10-hour days)
  • Part-time work: Reduced hours with pro-rata pay and benefits
  • Job sharing: Two people sharing one full-time role
  • Remote work: Working from home or other locations
  • Hybrid: Combination of office and remote work
  • Annualised hours: Total annual hours with variable weekly allocation

Flexibility must be genuine

Flexible arrangements that create career penalties aren't truly flexible. If taking flexibility harms promotion prospects or is culturally stigmatised, employees won't use it. Ensure flexibility is available without hidden costs.

Implementing flexibility

For employers

  • Clear policy and process
  • Manager training on handling requests
  • Technology for schedule management
  • Fair treatment regardless of arrangement

For employees

  • Make requests in writing
  • Explain how work will be covered
  • Be open to alternatives
  • Know your rights if refused

Common flexibility mistakes

Career penalty for flexibility

Treating flexible workers as less committed or passing them over for opportunities. This penalises work-life balance and disproportionately affects women and carers.

Blanket refusals

Refusing flexibility without genuine consideration of each request. The law requires employers to properly consider and discuss alternatives. Blanket "no" policies are legally risky.

Flexibility = always available

Treating flexible work as reason for 24/7 availability. Flexibility should benefit employees. Clear expectations about working hours apply regardless of location or schedule.

Key takeaways

Flexible work arrangements give employees more control over when, where, and how they work. Australian law provides strong rights to request flexibility, with employers required to genuinely consider and discuss requests. Effective flexibility benefits both employees and organisations.

RosterElf's staff management helps Australian businesses manage flexible work arrangements through versatile scheduling, availability management, and varied roster patterns.

Frequently asked questions

Georgia Morgan

Written by

Georgia Morgan

Georgia Morgan is a former management executive with extensive experience in organisational strategy and workforce management. She joined RosterElf to support strategic planning and operational development, bringing a pragmatic, people-focused perspective shaped by years of leadership in complex environments.

General information only – not legal advice

This glossary article about flexible work arrangement provides general information about Australian employment law and workplace practices. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

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