Question 1

What does a production worker do in Australia?

Accepted Answer

A production worker operates machinery and equipment to manufacture goods according to specifications. They perform quality checks, handle materials, maintain equipment, follow safety procedures and record production data. Under the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010), production workers are classified based on their skill level and responsibilities, typically ranging from Level C10 to C13.

Question 2

What award covers production workers in Australia?

Accepted Answer

Production workers are typically covered by the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010). This award sets minimum pay rates, penalty rates and conditions for employees working in manufacturing operations. Always verify which award applies to your specific manufacturing business.

Question 3

What classification level should I use for a production worker?

Accepted Answer

Under the Manufacturing Award 2020, production workers typically fall under Level C10 (introductory level), C11 (trained), C12 (advanced skills) or C13 (trade level skills). Level C10 applies to workers in their first three months, while higher levels apply with training and experience. See our Manufacturing Award rates guide for current classifications.

Question 4

Should I include pay rates in a production worker job description?

Accepted Answer

While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like 'Award rates plus penalties' or 'Competitive rates based on experience.' Check the Manufacturing Award 2020 for current rates.

Question 5

What qualifications do production workers need in Australia?

Accepted Answer

Production workers typically do not need formal qualifications for entry-level roles, though basic numeracy and literacy skills are essential. Employers often provide on-the-job training. Preferred qualifications may include forklift licences, First Aid certificates, and previous manufacturing experience. Some specialized production roles may require trade qualifications.

Question 6

Do production workers need a forklift licence?

Accepted Answer

A forklift licence (High Risk Work Licence for Forklift Operations) is preferred and may be required for roles involving material handling with forklifts. Many manufacturers provide forklift training to suitable employees. The licence requires completion of an accredited training course and units of competency.

Question 7

Is First Aid certification required for production workers?

Accepted Answer

First Aid certification is not typically required for production workers but is highly preferred. Under WHS regulations, workplaces must have adequate first aid facilities and trained first aiders available. Having First Aid certified production workers helps meet these obligations.

Question 8

What is the difference between production worker levels?

Accepted Answer

Level C10 workers perform basic production tasks under supervision during their first three months. Level C11 workers are trained and work with some independence. Level C12 workers have advanced skills and may perform complex tasks. Level C13 workers have trade-level skills or operate advanced machinery. Classification affects pay rates under the award.

Question 9

Should I hire casual or permanent production workers?

Accepted Answer

This depends on your production demands and workflow patterns. Permanent staff provide consistency and skill development, while casuals offer flexibility for production peaks and seasonal demand. Many manufacturers use a mix of both. See our guide on casual vs permanent employment trends.

Question 10

What penalty rates apply to production workers?

Accepted Answer

Penalty rates under the Manufacturing Award 2020 apply for shift work, Saturdays, Sundays, public holidays, and overtime. Shift penalties vary depending on the shift type (afternoon, night, rotating). Use award interpretation software to calculate rates accurately.

Question 11

What are the minimum shift lengths for production workers?

Accepted Answer

Under the Manufacturing Award 2020, minimum engagement periods typically apply - generally 2-4 hours depending on employment type and circumstances. However, actual shift lengths vary by production requirements, with many workers on 8-12 hour shifts. Check the award for specific requirements.

Question 12

What should I include in a production worker employment contract?

Accepted Answer

Key elements include: position title and classification level (C10-C14), employment type (casual/part-time/full-time), hourly rate, applicable award, reporting structure, main duties, work location, shift patterns and hours, safety requirements, and any required licences. Use our digital employment contracts to simplify this process.

Question 13

How far in advance must I provide rosters to production workers?

Accepted Answer

Under the Manufacturing Award 2020, roster requirements vary by employment type. For shift workers, rosters should be provided with reasonable notice, typically 7 days in advance. Changes may require consultation with employees. Using rostering software helps support compliance and gives staff visibility of their upcoming shifts.

Question 14

How do I roster production workers for shift work?

Accepted Answer

Manufacturing operations often require rotating shifts, afternoon shifts or night shifts to maintain continuous production. Consider production demand, machinery requirements, and employee availability when creating rosters. Ensure adequate coverage for each shift and account for breaks. Use rostering software to manage complex shift patterns.

Question 15

What breaks are production workers entitled to?

Accepted Answer

Under the Manufacturing Award 2020, employees are entitled to breaks based on their shift length. Typically, paid rest breaks and unpaid meal breaks apply. Break arrangements must ensure production line coverage and workplace safety. Plan rosters to provide adequate break coverage while maintaining operations.

Question 16

How do I manage production worker overtime?

Accepted Answer

Overtime in manufacturing typically occurs when production demands exceed standard hours or when urgent orders need completion. Under the Manufacturing Award 2020, specific overtime rates apply based on when the overtime is worked. Track overtime carefully and ensure employees are compensated correctly. Use time tracking tools to monitor hours worked.

Production worker job description