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Pay, Payroll & Working Time

What is Gross profit?

Updated 29 Aug 2026 5 min read

Gross profit is revenue less the direct cost of what you sold, before operating expenses. It answers one question: does your pricing work? In a labour-intensive business the treatment of wages decides whether the number means anything.

This glossary article about gross profit provides general information about Australian employment law and workplace practices. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

How to calculate it

Gross profit = revenue − cost of goods sold

Gross profit margin expresses it as a percentage: gross profit ÷ revenue × 100. The margin is the more useful figure, because it compares across periods and sites where dollars do not.

Both figures must be calculated on GST-exclusive amounts if you are registered for GST — see below.

Do wages belong in cost of sales?

This is the decision that determines whether your gross profit means anything, and there is no single right answer — only a consistent one.

  • Wages in cost of sales — common in hospitality and services, where labour is what you sell. Gross profit then reflects the true cost of delivery
  • Wages in operating expenses — common in retail, where the direct cost is stock. Gross profit then measures the product margin alone

Pick one and never move it mid-year. A café that shifts wages between the two lines will show a gross margin swing of thirty points that has nothing to do with trading. Whichever you choose, track labour cost as a percentage of revenue separately — it is the number that actually moves week to week.

GST-exclusive, always

If you are registered for GST, revenue and costs go into the calculation GST-exclusive. GST you collect is not revenue and GST you pay is not a cost — both sit as balance sheet items until the BAS settles them.

Using GST-inclusive figures on both sides leaves the dollar profit roughly right by accident, but every margin percentage wrong and every benchmark comparison meaningless.

Key takeaways

  • Gross profit = revenue − cost of goods sold; the margin percentage is the useful form
  • Whether wages sit in cost of sales is a choice — make it once and hold it
  • Use GST-exclusive figures if you are registered
  • Track labour cost percentage separately whichever treatment you choose

Our free profit and loss template calculates all three profit lines and their margins.

Live wage costing as you roster tells you the labour half of gross profit before the week is worked, not after.

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Steve Harris

Written by

Steve Harris

Workforce Management and HR Strategy Expert

Steve Harris has spent over a decade advising businesses in hospitality, retail, healthcare, and other fast-paced industries on how to hire, manage, and retain great staff. At RosterElf, he focuses on sharing actionable advice for business owners and managers — covering everything from smarter interview techniques and compliance with Australian employment laws, to building positive workplace cultures.

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