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Open & shift swaps

How to help shift changes between staff, approve or decline swap requests, and ensure smooth rostering.

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All open & shift swaps articles

Activate / deactivate shift swaps

Allow employees to manage their own shift swaps with automated processes that enhance scheduling flexibility and efficiency.

All Users Web Browser
Updated 12 January 2026 Read

Add open shift with auto-approval in RosterElf

Add open shifts in RosterElf with auto-approval. Create shifts staff can pick up instantly without manager approval. Step-by-step guide.

Managers Web Browser
Updated 2 February 2026 Read

Creating a roster template with unfilled/open shifts

Use open shifts as placeholders in roster templates to streamline weekly rostering and balance structured shifts with unassigned ones.

All Users Web Browser
Updated 12 January 2026 Read

Customise shift swap cut-off time

Set a deadline before shifts begin for employees to submit shift swap requests, ensuring smooth management and review time.

All Users Web Browser
Updated 12 January 2026 Read

Finding available staff for a pending shift on the dashboard

View and select from available candidates, potential matches, and all employees when assigning staff to shifts efficiently.

All Users Web Browser
Updated 12 January 2026 Read

Managing shift swap and open shift from a smartphone

Process shift swaps and open shifts on the move using the RosterElf iPhone and Android apps to review, assign, or deny requests.

All Users Web Browser
Updated 12 January 2026 Read

Managing shift swaps and open shifts from a browser

Enable and manage shift swaps and open shifts to provide employees flexibility while ensuring full shift coverage.

All Users Web Browser
Updated 12 January 2026 Read
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