RosterElf Logo
Start trial

Set up your profile in My HR Hub

Sean Wyse By Sean Wyse Updated 13 January 2026 3 min read
Permission level: All Users Device: Web Browser

Complete your onboarding in My HR Hub

This guide shows staff, managers, and admins how to complete onboarding tasks in My HR Hub. You will add personal details, bank and tax information, superannuation, upload certifications, review policies, and sign your employment contract. Follow the numbered steps to finish quickly and keep your profile up to date.

1. Open My HR Hub

1.1 Access My HR Hub

1.1.1 Log in to your RosterElf account.

1.1.2 If you are staff or a manager, click My HR Hub in the top menu. If you are an admin, open HR Hub and choose My HR Hub from the dropdown.

Top navigation showing My HR Hub for staff and managers, and HR Hub dropdown for admins

2. Complete personal information

2.1 Update Your Details

2.1.1 Open Personal Information.

Personal Information form with fields for name, contact details, address, and emergency contact

2.1.2 Complete the form: First Name, Last Name, Email, Phone (choose country code), Date of Birth, Address, City, Postal Code, and Country.

2.1.3 Add your Emergency Contact: Name, Relationship, and Phone with country code. Click Save.

3. Add bank details

3.1 Enter Bank Info

3.1.1 Open Bank Details.

Bank Details form with fields for Account Name, BSB, and Account Number

3.1.2 Enter Account Name, BSB, and Account Number, then click Save.

4. Complete tax file declaration

4.1 Submit Your Declaration

4.1.1 Open Tax File Declaration.

Tax File Declaration section with questions for TFN, pay basis, and residency status

4.1.2 Answer Do you have a TFN? Yes or No.

4.1.3 Confirm Title and Name, choose your Pay Basis (Full Time, Part Time, Casual), and select your Tax Residency Status (Australian Resident, Foreign Resident, Working Holiday Maker).

4.1.4 Set Tax Settings: Tax-free Threshold, HELP/SSL/TSL Debt, and Financial Supplement Debt. Tick the Declaration, then submit.

5. Add superannuation info

5.1 Choose Your Destination

5.1.1 Open Superannuation Info and confirm eligibility for superannuation.

Superannuation Info section with eligibility confirmation and destination options

5.1.2 Select a payment destination: Employer nominated fund, fund chosen by me (RSA), or my SMSF. Complete required fields and save.

6. Upload certifications and permits

6.1 Submit Required Documents

6.1.1 Open Certifications and Permits.

Certifications and Permits screen listing required items and their status

6.1.2 Items with a red exclamation mark need attention.

Certification item highlighted with a red exclamation mark indicating action required

6.1.3 Click the item, then click Add Document to upload your certificate or permit. Check that Status updates from Pending to Approved.

Add Document upload dialog for certifications with status change from Pending to Approved

7. Review policies and procedures

7.1 Acknowledge Policies

7.1.1 Open Policies and Procedures.

Policies and Procedures list within My HR Hub

7.1.2 Click Review & Acknowledge Document for each policy.

Policy card with Review & Acknowledge Document action button

7.1.3 Read the policy. Click Acknowledge Document when finished, or click Download Document to save a copy.

Policy viewer with Acknowledge Document and Download Document options

7.1.4 Confirm the disclaimer in the confirmation window to finalise your acknowledgement.

8. Review and sign your Employment contract

8.1 Sign the Contract

8.1.1 Open Employment Contract.

Employment Contract section in My HR Hub ready for review

8.1.2 Click Review & Sign Document.

Contract preview with Review & Sign Document button

8.1.3 Review the terms. Click Click to Sign.

Contract viewer showing Click to Sign action

8.1.4 Enter your name, choose a signature style, and click Apply Your Signature. Confirm the disclaimer, then click Send Final Contract or Finalise Contract.

9. Check your progress

9.1 Confirm Completion

9.1.1 Return to the My HR Hub dashboard. When each item shows a green tick instead of a red exclamation, your onboarding is complete.

Frequently asked questions

1. How do I start my onboarding?

Log in to your RosterElf account, click My HR Hub, and follow the task list from Personal Information through to Employment Contract. Complete each section one by one until all show a green tick.

2. What does the red exclamation mark mean?

It indicates the section requires your attention. Click the item, complete the required fields or upload missing documents, and click Save. Once complete, the red icon will change to a green tick.

3. How do I upload a certificate or permit?

Open Certifications and Permits, select the item with a red exclamation mark, and click Add Document. Upload your file and confirm that the status updates from Pending to Approved.

4. Can I update my details later?

Yes. You can return to My HR Hub anytime to update personal details, bank information, or upload new certifications. Your changes save immediately after clicking Save.

5. How do I know when onboarding is complete?

Once every section in My HR Hub displays a green tick and your progress circle shows 100%, your onboarding is fully complete. You can return at any time to review or update your information.

Still need help?

Our Australian-based support team is here to assist you.