Health Care Winner
MARCH 31,2017 | CASE STUDIES | By SARA KELLY
Nagambie HealthCare is located in the township of Nagambie , 150kms north of Melbourne. Situated in the heart of the Goulburn Valley in the Strathbogie Shire, the main industries there are agriculture, horse breeding, community services, business and tourism. The Nagambie Hospital was commissioned as a Bush Nursing Hospital in 1929, and consisted of 15 acute hospital beds and an emergency stabilisation facility. It provided medical, midwifery & some surgical services as well as an emergency department. In 1993, a 21 bed hostel was added, funded by the community, to provide low priced care nursing home accommodation for elderly people.Nagambie HealthCare became another happy RosterElf customer in 2014. "Rostering of staff in the healthcare environment is particularly challenging due to the diversity of staff disciplines and range of shifts across a 24/7 spectrum," commented Nagambie HealthCare CEO Browyn Beadle. "As a rural health service provider, finding an economical software-based rostering program which can be tailored to the health environment without lock-in contracts and significant implementation costs is very challenging. This was our experience until we discovered RosterElf.""RosterElf has not only revolutionised our rostering processes from the perspective of roster costing, budgetary management and the integrity of published rosters, but it has also greatly improved staff satisfaction with rostering processes.""The capacity of the Roster Elf program to enable ‘up-to-date’ communication via text and email of staff requests, shift swaps and leave has significantly reduced the amount of human resource time spent contacting staff by phone. This functionality has also resulted in a notable reduction in shift cancellations by casual staff.""Through our implementation processes and maintenance of the Roster Elf program, we have certainly benefited from RosterElf. Being an Australian-owned and managed company, the Roster Elf team have, at all times, been readily available to assist with all staff queries and problem-solving issues. The flexibility within the program and willingness of the Roster Elf team to consider suggested improvements to the program has enabled us to tailor a rostering program to meet our organisation's needs." "We are more than happy to recommend RosterElf and look forward to working with the RosterElf team on further developments."
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