MAY 31,2017 | CASE STUDIES | By SARA KELLY
Team Holiday is a multi-award winning holiday program provider for children and teens across Melbourne and greater Victoria.
It was founded by Sam Hoath, a primary school teacher passionate about vacation care and creating positive holiday experiences. As a teacher, Sam shared parents’ concerns at the lack of fun, adventure-filled holiday options. Sam’s concern led to the creation of Team Holiday in June 2011. The program was an instant success with children, parents and schools.
The company now partners with schools, recreation centres, government and corporate businesses to provide high quality care for over 100,000 children aged 5-15 every year.
Team Holiday has three core services:
1. Holiday Program. These cater for primary school aged children and are designed by their specialist Planning and Development Team. This team research, test and develop the most exciting experiences for the children and then the Teacher led programs create an atmosphere where children, families and schools have their varied needs met with care and expertise.
2. Holiday Camps. Team Holiday's five day camps are a nurturing place for children to make new friends, create memories and develop confidence and independence. Each holiday period, their highly qualified staff ensure Team Holiday offer a huge variety of camp experiences.
3. Before and After School Care. Recently, Team Holiday has also expanded it's services to include Before and After School Care throughout Victoria, Queensland and New South Wales which has been an instant hit.
But with all this success came massive operational growing pains for Team Holiday as the company struggled to manage a quickly growing casual workforce across ever expanding venues. The core issue was finding a simple way to capture employee availabilities prior to the busy school holiday period and then communicate rosters effectively including necessary last minute changes.
The ability to add new employees into RosterElf and have them enter and update their availability via our apps was a huge saver for the company. Then great communication via email, sms and push notifications to pool of employees regarding shift schedule closed off the gap.
Team Holiday's HR and Business Development Manager Tim Arnold sums up his RosterElf experience:
"RosterElf has developed a rostering system that is spot on!""We have been using RosterElf to handle rostering Team Holiday's 250+ and growing casual workforce for some time.
We love being able to view employees photos to put a faces to names as well as the fact we can easily see their availability to work live and action any requests they have easily through RosterElf's exceptional app."
"We are so incredibly grateful for the service and expertise the RosterElf team has and continues to provide.
Furthermore, their keenness to adapt the system to suit our needs has been terrific. Thanks RosterElf! "
Check out our about the awesome school holiday activities our friends at Team Holiday offer HERE.
RosterElf is built with you in mind. Our online staff scheduling tool handles all your employee scheduling needs.
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