Built for changeovers, mid‑stays and 24/7 guest support

Short‑term rental & accommodation staff rostering & HR software

Match staffing to arrivals, departures and stay‑overs across housekeeping, maintenance, inspections and guest services. Smarter rostering and flexible scheduling help you react to last‑minute bookings, weather and late check‑outs, while mobile updates keep cleaners, contractors and coordinators aligned. Award‑aware approvals and clean exports keep payroll tight.

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4.8 stars, 157 ratings

Best-rated rostering software on Xero and Google.

Smarter staff planning for every turnover

Why short‑term rental operators choose RosterElf

Turnover windows are short and guest standards are high. RosterElf helps property managers sync cleans, laundry and maintenance to booking data, control wage creep with costed schedules, and redeploy teams fast when plans change—without losing visibility across properties, zones and contractors.

Plan around arrivals, departures and mid‑stays

Employee rostering for short‑term rentals

Housekeeping & laundry

Time turnovers perfectly across properties

Convert booking calendars and PMS exports into costed rosters that sequence cleans, linen runs and deep‑cleans by zone. Templates reflect standard vs. premium stays, while open shifts and fair rotation protect weekends. Skills and access details guide assignments, then publish updates instantly in RosterElf’s rostering tools.

Inspectors & QA

Protect standards with targeted checks

Schedule inspectors to pre‑arrival walkthroughs, mid‑stay audits and owner handbacks. Attach task notes and photos so teams resolve defects fast. When bookings change, coordinators reschedule inspections with drag‑and‑drop scheduling and keep quality consistent across portfolios via smart rostering.

Maintenance & trades

Lock in access windows and SLAs

Assign trades to maintenance tickets and safety checks during vacancy windows, with priority on hot water, HVAC and key access. Use role tags and service‑level targets to place the right technician first time, then track completion and backfill gaps quickly through rostering.

Guest services & on‑call

Manage after‑hours support without burnout

Build fair, rotating after‑hours rosters for phone and field response, balancing workload across coordinators. Use rules for minimum rest and short‑turnarounds to protect wellbeing. When demand spikes, publish controlled open shifts and notify eligible staff from rostering.

Accurate hours, fewer disputes

Time and attendance for short‑term rentals

Mobile & kiosk capture

Clock‑ins with photo or GPS

Move beyond paper runsheets. Cleaners and contractors clock in on mobile or kiosk at property or depot with photo/GPS verification, capturing starts, finishes and breaks. Compare actuals to scheduled tasks and approve by team, property or zone using time and attendance.

Exception handling

Fix variances before payroll

Early/late clock‑ins, missed breaks and overtime are highlighted for supervisors to resolve in one place. Bulk approvals keep admin light while protecting budgets, and audit‑ready records are routed automatically via time tracking.

Multi‑site visibility

See coverage across portfolios

Group properties and teams by zone or owner portfolio to view attendance live. Redeploy crews when weather shifts or late check‑outs appear, and maintain a clear trail for re‑cleans and call‑outs—captured directly in time & attendance.

Award interpretation made easy

Payroll integration for short‑term rentals

Award automation

Apply penalties and allowances correctly

Approved timesheets apply overtime, weekend and public‑holiday penalties and allowances in line with relevant awards before export. Keep wage spend predictable and compliant, and send totals straight to Xero or MYOB through payroll integration.

Cost centre mapping

Mirror properties, zones and owners

Map timesheets to properties, zones or owner portfolios so labour mirrors the roster in reports. Finance sees which areas drove spend during peaks or weather events and reconciles quicker via integrated payroll.

Dispute reduction

Approve with confidence

Variance checks compare rostered vs. actual hours at approval time. Managers catch issues early, from overtime triggers to missed breaks, and export clean, consistent data through payroll.

Plan leave without gaps

Leave management for short‑term rentals

Seasonal planning

Balance school holidays and peaks

Surface leave impact against peak weeks and weekend turnovers so managers can stagger holidays and protect service levels. Blackout periods and relief pools keep coverage stable, with automatic roster updates handled by leave management.

Impact view

Approve with full context

As requests arrive, see coverage impact for housekeeping, inspectors, trades and on‑call before approving. The schedule updates in real time and suggests eligible backfill based on skills and availability inside leave tools.

Self‑service & backfill

Let staff request, managers control

Employees submit leave and unavailability in the app; managers keep control with rules for minimum notice and peak‑day exceptions. Publish open shifts and notify eligible staff instantly, synced through leave management.

Give teams the app they’ll use

Mobile apps for property teams

Shift offers & swaps

Fill gaps fast with guardrails

Offer shifts to eligible staff based on skills, certifications and availability, with manager approval where required. Allow controlled swaps to protect compliance and share task notes and access info—handled end‑to‑end in the mobile app.

Push notifications

Late check‑outs, keys and call‑outs

Send instant updates for late check‑outs, key issues or urgent re‑cleans so teams move quickly. People confirm shifts on their phone and supervisors see who’s on the way—improving responsiveness via mobile.

Supervisor tools

Approve, message and redeploy on the go

Leads approve timesheets, publish changes and message teams by zone from their phone. Redeploy staff to hotspots when bookings surge and keep everyone aligned with live alerts inside mobile.

Shift‑linked chat that cuts noise

Employee chat for short‑term rentals

Shift‑linked channels

Keep conversations on task

Chat is tied to shifts, properties and teams so instructions stay clear and auditable. Replace scattered group apps and keep safety and service conversations in one place using the employee chat app.

Property threads

Coordinate access, re‑cleans and issues

Create focused threads per property to manage access codes, re‑cleans and maintenance handovers. Supervisors pin updates and close the loop after the rush inside team chat.

Media & audit trail

Share photos and confirm actions

Attach photos of defects, linen delivery notes or damage and keep an auditable trail linked to the shift. Faster communication, fewer misunderstandings and better records—baked into shift chat.

Stay licence‑ and certificate‑ready

Certificates and permits for short‑term rentals

Safety credentials

Track inductions and first‑aid

Store safety inductions and first‑aid/CPR with automated expiry reminders. Filter eligible staff before scheduling high‑risk tasks, and keep compliance visible for owners using licence and certification management.

Trade licences

Verify contractors before dispatch

Record electrical, plumbing and gas licences with alerts before expiry so dispatch only assigns qualified trades. Eligibility flows straight into scheduling via certification management.

Right‑to‑work docs

Keep documentation up to date

Centralise right‑to‑work and police checks and restrict shift offers when documents lapse. Managers see eligibility at a glance and avoid last‑minute reshuffles in licence management.

Faster hiring for seasonal peaks

Employee onboarding for short‑term rentals

Seasonal cohorts

Bulk invite and pre‑start

Spin up large intakes fast: send digital offers, collect bank/tax/super and pre‑assign training so new staff are roster‑ready sooner. Track progress and readiness per zone with checklists in employee onboarding.

Digital compliance

Policies, forms and signatures

Capture policy acknowledgements, uniform sizes and availability on mobile. Keep everything in one place and feed confirmed skills and certificates straight into scheduling using onboarding.

Training modules

Inductions for housekeeping and trades

Assign role‑specific inductions—cleaning standards, chemicals and safety, key custody, basic maintenance—and track completion before day one. Managers see who’s cleared for duty at a glance through onboarding.

Instant HR clarity for coordinators

Workwise AI for short‑term rentals

Rules you can trust

Breaks and penalties while you roster

While scheduling, get quick guidance on break timing, penalty triggers and split‑shift scenarios so rosters stay compliant without slowing down. Decision prompts surface in product as you build shifts inside Workwise AI.

Public holidays

Confidence on peak trading days

Holiday rules and allowances are clarified in plain language as you approve timesheets. Reduce errors on the busiest days and keep wage spend predictable with guidance from Workwise AI.

Scheduling guardrails

Protect fairness and wellbeing

Conflict warnings flag overload, short turnarounds and pattern issues before publishing. Managers keep rosters fair for seasonal teams and avoid burnout—without leaving Workwise AI.

FAQ

Frequently asked questions

Rostering and Payroll Software Questions? We have the answers.

The mobile app sends instant push notifications for roster changes and open shifts that match skills and availability. Staff can accept, decline or swap within rules, and supervisors see confirmations in real time to keep schedules stable during peak days.