Playing around with rosters and keeping staff happy can be challenging and time-consuming. Finding the right balance between business needs and staff availability can be tricky for a manager or business owner. Lucky for you, RosterElf has developed a perfect match system and includes the ability to request shift swaps.

Find out below how to build the perfect roster and accommodate staff change of mind with shift swaps:

Perfect Match 


Staff have the freedom and access to update their ongoing weekly availabilities and days off requests straight from their smartphone. This feature is essential for managers who publish their weekly rosters. Our perfect match algorithm will find the best available and qualified staff to work a specific shift for your business.

Perfect Match makes it easier for managers to feel confident they have the best staff for each shift. In addition, managers could choose to copy this week's roster for the following week if they were happy with each employee's performance.

Shift Swaps 

Shift swaps allow managers to make minor adjustments to published rosters. We recommend the staff update their availabilities each week and as they come. This way, managers can publish rosters in advance and make minor adjustments.

For example, a staff member is available next Monday's shift, and you have rostered them on. However, the staff might have forgotten they have a school exam and can't work.

Staff can then request a shift swap in the 'My Shifts' tab on both the web version and smartphone app. Managers receive an email stating a staff has requested a shift swap and that RosterElf is looking for a replacement for you.

RosterElf sends a replacement shift to equally qualified and available staff to cover this shift. The request gets emailed, and staff can accept it. Whichever staff sees and actions the email first will get the extra shift.

Managers will get notified of the replacement staff and choose to accept or deny this cover. The notification will come as an email or on their dashboard under 'Shift Swap.'

The perfect match algorithm is a helpful guidance tool in publishing rosters and creating shifts for staff based on their availability. Shift swap requests will help self-serve your business and allow staff to organise shifts between them, ensuring every shift is covered, regardless of short notice.

Not every roster you build will be perfect; changes to your business are out of your control. But building a solid roster template to use and make adjustments to is crucial.

As a business owner or manager, it is essential to keep up with your business changes and make quick decisions to shifts that won't hinder your overall business performance.

Of course, if you need further support, you can contact us

1300 353 000


You can download our full suite of supporting apps here:

 Apple iOS Time Clock

 Google Android Time Clock

 Apple iOS RosterElf

 Google Android RosterElf

Have Questions?

We Have The Answers!

What is the Perfect Match feature in RosterElf?

The Perfect Match feature automatically assigns the best available and qualified staff to shifts based on their updated availabilities and days off requests.

How can staff update their availability?

Staff can update their weekly availabilities and days off requests directly from their smartphones.

What happens if a staff member requests a shift swap?

The request is emailed to equally qualified staff. The first one to accept the request gets the shift, and the manager is notified for approval.

How does RosterElf notify managers of shift swaps and replacements?

Managers receive notifications via email and on their dashboard under the 'Shift Swap' section.

Important Notice

The information contained in this article is general in nature and you should consider whether the information is appropriate to your needs. Legal and other matters referred to in this article are of a general nature only and are based on RosterElf's interpretation of laws existing at the time and should not be relied on in place of professional advice.

RosterElf is not responsible for the content of any site owned by a third party that may be linked to this article and no warranty is made by us concerning the suitability, accuracy or timeliness of the content of any site that may be linked to this article.

RosterElf disclaims all liability (except for any liability which by law cannot be excluded) for any error, inaccuracy, or omission from the information contained in this article and any loss or damage suffered by any person directly or indirectly through relying on this information.