How to Improve Employee Engagement: The Top 5 Benefits
NOVEMBER 26,2019 | MANAGEMENT | By SARA KELLY
According to Gallup, only 15% of employees worldwide are engaged at work.
Having disengaged employees in your business is a serious threat to multiple areas of the company. Engaged workers are keen to go the extra mile, ambitious to meet their targets and help the business succeed.
Disengaged employees undermine all the hard work of the businesses engaged employees. But they are an untapped opportunity for a business to increase its profit, customer service and company culture.
These employees can be hard to spot because they are likely just doing enough to fulfil their role requirements. They are typically the first off to lunch and the first to clock out for the day.
But engaging employees must be strategic and built for each individual. Employees are a priority, and managers must understand that every interaction they have with an employee can determine their business engagement.
What managers must understand is that to build up employee engagement, you must present unique engagement strategies.
Here are five strategies to consider.
Depending on the business’s size, your survey’s metrics will vary, but the goal is to understand how your employees engage across multiple areas of the company.
If you’re concerned about employee engagement, try frequenting employee engagement survey as often as possible.
Showing employees you care about engagement across the organisation will likely feel more engaged and more willing to provide honest feedback.
Your leadership will define employee engagement, so it’s important to train from the top down.
If managers are unsure how to engage employees, then likely employees won’t feel engaged.
An employee engagement tool kit is an excellent resource for managers to lean on when engaging employees.
Employees thrive on feedback. Whether positive or negative, they like to discuss what they’ve been working on and how it helps the organisation.
Allow your employees an opportunity to discuss what they’ve been working on and how it’s been going.
Offer support and reassurance they’re doing a good job. Where necessary, offer feedback where they can improve.
Your employees will be more engaged if they have a clear understanding of what they’re working towards and why.
When they have a mission they believe in, the hard work and tasks make more sense.
Making both the company’s values and mission easily accessible can result in better customer service and higher profit.
Recognition for good team spirit, a positive customer experience or meeting target is all easy ways to offer encouragement and increase engagement.
Where possible, reward for success. A bonus doesn’t necessarily have to have a monetary value. It could merely be a shoutout over email.
Recognition feels good and inspires employees to do better.
Employers have an opportunity to make employees work experience more fulfilling.
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