We launched many new features requested by our customers last year, and this January was a good time to check in with them. How happy are small and medium-sized businesses with using RosterElf? Are we doing a good job, and where can we improve? Where do we sit in the market?

To find out, we implemented a quick feedback questionnaire in our app and asked all our paying customers to tell us how they like RosterElf. And the results were stunning: we scored an NPS (Net Promoter Score) of 7.9/10! To be clear, the industry average for software & apps is around 3.1. 


7.9 out of 10 points


We couldn’t be happier with the result and are proud to see that our hard work pays off. Our Customer Support team works hard every day to keep our customers happy. 


RosterElf always has been a software from business owners for business owners. We know the pain points staff management can come with, and that’s why we came up with a rostering software solution to make rostering and paying your employees a breeze. 



Did you see our feature request board yet? 


We want to offer the best solution for your business, and your feedback means a lot to us. Is there a feature you’re missing or a function you would like to see? Just request a feature here; the more votes it gets, the quicker our development team will get on it. 


Is there anything else you need help with? Just book a call with our team today.
Book A Call


Learn about more success stories or see all our blog articles and business news.

Important Notice

The information contained in this article is general in nature and you should consider whether the information is appropriate to your needs. Legal and other matters referred to in this article are of a general nature only and are based on RosterElf's interpretation of laws existing at the time and should not be relied on in place of professional advice.

RosterElf is not responsible for the content of any site owned by a third party that may be linked to this article and no warranty is made by us concerning the suitability, accuracy or timeliness of the content of any site that may be linked to this article.

RosterElf disclaims all liability (except for any liability which by law cannot be excluded) for any error, inaccuracy, or omission from the information contained in this article and any loss or damage suffered by any person directly or indirectly through relying on this information.