What is Employee Onboarding? And Why is it Important?
MAY 28,2021 | BUSINESS , MANAGEMENT | By SARA KELLY
MAY 28,2021 | BUSINESS , MANAGEMENT | By SARA KELLY
Employee onboarding is by far one of the most critical touchpoints that a company has with their employees. Whether you run a restaurant, a beauty salon or a large corporation, you should take the necessary steps to build an effective onboarding process that resonates with your company culture and makes the right first impression.
In this article, we uncover what is employee onboarding, why is onboarding important for business success and how to build a new employee onboarding process. We’ve also included our free employee onboarding checklist to give a head start.
Employee onboarding is the process of inducting new employees into your business. It typically involves taking the necessary steps to ensure that new hires are welcomed into their new role, have a thorough understanding of the company and its mission, and have clear expectations of their role’s responsibilities.
From start to finish, there are several steps to cover to ensure that your new hire gets the best first impression possible before, during and after starting in their new role. Some of these steps include the job offer, pre-onboarding material, the schedule of their first day and set them up with any resources they need to complete their job.
Employee onboarding is not a one and done process. It should start from the job offer and continue into and far beyond their probationary period. By placing extra focus on your employee onboarding strategy, you can ensure that your new hires feel empowered and motivated to start on the right foot.
An employee onboarding process is more than just what the first day looks like and ensuring they get their paperwork done. It’s an opportunity to remind new employees why they accepted the offer, what they have to look forward to and what the company will do to protect their wellbeing.
It also plays a crucial role in protecting the company in several ways. Here are five reasons why employee onboarding is important:
The onboarding needs to be well-planned and methodological for it to be successful. Below are six steps to consider as the framework for your employee onboarding process.
Whether you own a coffee shop, a dental practice or a swimming school, the recruiting process is crucial in setting the tone for your onboarding process. Start by reviewing your website’s career page, the company job descriptions and interview process and questions. You want to pay careful attention to every touchpoint with the new hire has with the company. In this step, you should also be transparent about company policies, including remote work, vacation, and sick pay. Overall, the recruitment process should leave potential candidates with a clear idea of what your company wants in a role, new hires and who you are as a company, including mission, values, culture, and people.
After a potential candidate has made it to the last round of the hiring process, it is likely you will invite them for a tour of the job site and introduce them to senior management. The first office visit is a crucial step in the onboarding process as it offers a glimpse into a day in the life of an employee with your company. Whether employees can be compatible with the work environment plays a critical role in their overall productivity. When bringing them through space, be sure to highlight where they’ll work, any office perks (wellness room, snack bar, open working space etc.,) and introduce them to the people you pass.
While a job offer can imply that you value the new hire and the experience they can bring to the role, nothing says your excitement like a thoughtful message. Let me know how excited you are to work with the new hire and why you chose them for the role. The job offer should also be clear on the role and its responsibilities to fully understand the expectations before signing.
An excellent opportunity to get new hires excited about joining the company through the onboarding process is pre-onboarding material. Perhaps, there are resources they can read on before joining to help them better prepare for the role or an itinerary for the first day. It’s also an excellent opportunity to send a welcome email from their new team. Ideally, this step can affirm they made the right decision in accepting the job offer.
The day is finally here when your new hire starts, but it can seriously fall short of making the right first impression if you don’t plan ahead. Ensure there is a schedule in place so they never feel lost or unsure of what they should be doing. To help you plan the first day, aim to cover the four C’s: compliance, culture, connection, and company. By covering these four pillars, you can ensure your new hire has exposure to the most critical business areas, including their team. Consider having their manager or a co-worker take them for lunch. If you’re onboarding online, then make time for a coffee catch-up just to chat.
The first day has come and gone, but the onboarding process doesn’t start and stop there. The first week is crucial in laying down the groundwork for what they can expect and the future of their role. Things you can do to build an epic first week include a new hire announcement, schedule meetings with other employees, check-in often, set up deliverables and provide a look into the future.
With the proper employee onboarding process, you can get it right from the start. Every onboarding process will look different depending on your business and the company culture, but the basics remain the same. To help you get started, download our free employee onboarding checklist along with some other great resources.
And if you want to match your new shiny onboarding process with a complete workforce management tool, sign up for RosterElf’s 30-day free trial, we’d love to have you onboard.
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