5 Steps to Fixing Your Culture
ORIGINAL PUBLISHED: MARCH 01,2017 | MANAGEMENT | By SARA KELLY
Company culture is difficult to define. Really hard.
But experts agree that the quality of your culture impacts your bottom line more than most other elements.
Get it right, and you will find your business runs well, makes a healthy profit and is a great place to work. Get it wrong, and it can cause problems, big problems.
So, how can you improve your company culture?
If your business isn't performing as well as you would like, make sure a culture review is on your list of things to change. "Gut feel" comes in a lot here, but other indicators include poor productivity, customer service, declining financial performance and high turnover. Look at the work culture and be honest about whether you have a problem in this area.
Who's better placed to tell you the hard truths of the work culture than your employees? Ask them what they think! Don't defend the business or yourself and ask them to be honest (i.e. shut up and listen). Doing this will reveal a lot of invaluable information. Make sure you don't focus on any level or department specifically but try to take a snapshot of various employees at every level for a better picture.
Staff are best to tell you how to solve problems. As part of the team, put ownership on these employees to make suggestions.
Take all your feedback and suggestions, pick 2-3 ideas, and quickly implement them. The fact you have asked for their advice and then actioned changes will make an immediate impact in itself on the company culture. Some other changes may take longer, but do not ignore them in the long run.
Improving your culture is not a one-off task. You must constantly follow these steps every few months to reassess, get feedback, and improve.
Culture is KING. Make sure you take time to review and make changes regularly.
Cheers
Simon Ingleson
CEO/Founder @ RosterElf
Magically Simple Staff Rostering
A strong company culture improves productivity, employee satisfaction, and profitability. It helps create a great work environment and reduces turnover.
Review performance indicators like productivity, customer service, financial performance, and turnover. Use "gut feel" and honest self-assessment to identify issues.
Employees provide valuable insights into the true state of the company culture. Their feedback can reveal issues management might overlook.
Select 2-3 feasible ideas from employee feedback and implement them quickly. This shows you value their input and are committed to change.
Important Notice
The information contained in this article is general in nature and you should consider whether the information is appropriate to your needs. Legal and other matters referred to in this article are of a general nature only and are based on RosterElf's interpretation of laws existing at the time and should not be relied on in place of professional advice.
RosterElf is not responsible for the content of any site owned by a third party that may be linked to this article and no warranty is made by us concerning the suitability, accuracy or timeliness of the content of any site that may be linked to this article.
RosterElf disclaims all liability (except for any liability which by law cannot be excluded) for any error, inaccuracy, or omission from the information contained in this article and any loss or damage suffered by any person directly or indirectly through relying on this information.
RosterElf is built with you in mind. Our online staff scheduling tool handles all your employee scheduling needs.
Get the latest on management tips, tricks and more - straight to your inbox