Scheduling employees can be a complex task for any business. It is a delicate balance between ensuring enough staff coverage to meet customer demands and controlling labour costs. Even the most experienced managers need the help of rostering software to schedule their staff correctly.
This article will explore the five most common employee scheduling mistakes and how to avoid them with RosterElf.
1. Not scheduling enough staff
Understaffing is a common problem that leads to long wait times, poor customer service and staff burnout. To avoid this mistake, it is crucial to forecast the business’s staffing needs accurately.
This can be challenging without the right tools. RosterElf uses advanced staff scheduling overviews and roster templates to help you predict future staffing requirements based on historical data, seasonality and other factors. This ensures that the business consistently has the right amount of staff on hand to meet demand.
2. Scheduling too many staff
Overstaffing can be just as problematic as understaffing. It can lead to unnecessary labour costs, low productivity, and staff boredom. RosterElf helps managers optimise their schedules by showing you high and low-demand times. You can also see the estimated labour costs for your upcoming rosters against your expected income. This allows you to adjust your staff schedules accordingly.
3. Not considering employee preferences
Employees have lives outside of work, and their schedules should reflect this. Ignoring employee preferences and leave notes can lead to low morale, high turnover rates and increased absenteeism. RosterElf allows employees to submit their availability and request time off through the app. This ensures managers schedule staff when they want to work, increasing engagement and job satisfaction.
4. Poor communication
Effective communication is essential when scheduling employees. Without it, staff may not show up for shifts, miss important information and roster updates or make mistakes. RosterElf has a built-in communication feature that sends messages to employees about changes in their schedules, upcoming shifts and other important staff information. This ensures that everyone is on the same page, reducing the risk of misunderstandings.
5. Failing to plan for contingencies
Unexpected events can occur anytime, and businesses must be prepared for them. RosterElf allows managers to create contingency plans for emergencies or sudden changes in demand. For example, if an employee calls in sick, RosterElf can quickly identify available matching staff to fill the gap. Our software will only suggest qualified staff for the position you need to reschedule. This ensures that the business can operate smoothly, even in unforeseen circumstances.
Scheduling employees can be challenging, but businesses can avoid common mistakes with the right tools. RosterElf helps managers optimise their schedules, communicate effectively with staff and plan for contingencies. Using RosterElf, businesses can reduce labour costs, improve customer service and increase staff engagement.
Learn more about RosterElf and how we can help you with staff management.