As a manager, you want to be well respected and generally liked by your team of staff and ensure everyone is meeting their potential.

To be an effective manager and business owner you will need to understand the different personalities within your business. By developing a range of managerial skill sets you will be able to lead your team through the good and bad times.

Here are 20 helpful skills to learn as a business manager:

1. Respectful


Treat your business and colleagues with respect and they will treat you with the same respect.

2. Fair

Ensure you set the same rules, requirements, and guidelines for each employee. This will show staff that you don’t favour one person over the other and everyone is treated equally.

3. Influential

Understand the minds and psychology of your employees and influence your team in a positive way. Have an influence by remembering their names/position, general interests, and simply just listen to them.

4. Communicating

Constantly share ideas and messages is a must if you want to be a successful manager. Start by listening to what your peers have to say and be able to respond to their needs.

5. Trust

Train your staff well and you can avoid micromanaging, instead of trusting your employees they will work ethically and perform well. Your business organisations induction, training and culture will ensure your employees can trust their peers and managers too.

6. A sense of humour

Breakaway from being serious and enjoy a laugh with your peers. As long as it’s not at the expense of your colleagues, a good laugh will help lighten the mood.

7. Confidence

Evoke confidence in your team, by being confident about your abilities and skills. Your confidence will spread throughout your team and business.

8. Curiosity

Ask questions. If you’re unsure of anything feel free to be curious and find out more through your employees. You will seem more humble, and employees will feel more comfortable it’s their turn to be curious.

9. Tech Savvy

Stay up to date with business trends related to your industry and ensure you don’t fall behind. Find out about popular technology that could save you time and money for your business.

10. Selfless

Put your employees first. Your unselfish acts will show employees that you trust and respect them.

11. Cool, calm, and collected

When things go bad in your business, stay calm and focused. Control your behaviour and check the facts first. Ensure you educate staff on the matter, and take the stress out of the situation.

Photo by: Dingzeyu Li | Unsplash 

12. Integrity

Business ethics and honesty can impact how successful your business lifespan will turn out to be. Your integrity matters and your employees will trust you as a leader.

13. Inspirational

The most successful leaders inspire others to act and work hard to reach their goals for the business. There are many different ways to inspire others but it all starts with having a positive mindset. Which leads me to my next tip...

14. Positive

Keeping a positive mindset and attitude is vital in ensuring your team can bounce back from poor results.

15. Organisation

Being well organised and prioritising your daily tasks can help ensure everyone in the business understands what is expected.

16. Humility

Understand that our employees are human (not just a number) and that they will make mistakes. It is important to help your employees understand where they went wrong and coach them throughout the process. They may be under-perming due to personal problems, show empathy and help them in any way you can.

17. Rewarding

Reward your employees for minor goals as well as outstanding performances. Show your employees you value their hard work and provide valuable incentives such as free lunch or movie tickets.

18. Decisive

Make informed and rational decisions for your business, to show your staff you aren't afraid to make a mistake with your decision.

19. Creative

Out-of-the-box thinkers in your business will help bring innovation and evolve your business into new markets. Perhaps you could run brainstorm sessions during staff meetings. But the key is to involve and engage all your employees.

20. Goal setting

Each day, week, month, and year you should understand what you want to achieve and by when you would like to achieve. It may be as simple as hold a business lunch once a week. Review and revise your goals at any chance you have.

There are several dynamics, and mixes of personalities within any business - small or large. It is important to ensure everyone in the business is working towards the company’s vision and that they respect their managers and leaders.

If you find the right mix of leadership and management your productivity will shoot through the roof.


Chris Fordyce
Customer Success @RosterElf