Password reset process updated
This guide has been superseded by an updated article.
RosterElf has updated the password reset flow to use a secure email link. The old temporary-password process no longer applies. Please follow the current guide for accurate, up-to-date instructions with screenshots.
View updated guide: reset password in RosterElf →The new guide explains how to reset password in RosterElf step by step, including how to request the reset, open the email, and set a new password securely. For further help, visit our support centre.
Frequently asked questions
1. How do I reset my RosterElf password?
Click the Forgot Password link on the RosterElf login screen. Open the reset email from RosterElf, click Reset Your Password, enter your new password, confirm it, and click Reset Password to save. See the full reset password in RosterElf guide for step-by-step instructions with screenshots.
2. What should I do if I don't receive my password reset email?
Check your spam or junk folder. If the email is still missing, try requesting the reset again from the login screen. See our guide on ensuring you receive notifications for further help.
3. Is the RosterElf password reset process secure?
Yes. The updated process uses a unique email link to verify your identity before allowing you to set a new password. This protects your account from unauthorised access.