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EMPLOYEE COMMUNICATION TOOL
Employee messaging built for business
Staff Chat App
Keep your staff connected, always
A work chat app should be more than just quick messages—it should be built for business.
RosterElf’s employee chat app includes all the features your team will love, like instant messaging, group chats, and file sharing, but with the added power of admin controls and compliance safeguards.
Unlike consumer apps, our secure employee messaging keeps conversations professional, aligned with workplace policies, and fully integrated with your rostering and payroll tools.
Employee Communication App for Modern Workplaces
In today’s fast-paced workplaces, staying connected is essential. Whether you’re managing shift workers, remote staff, or on-site teams, having a reliable way to communicate can be the difference between smooth operations and daily frustration. That’s where a dedicated employee chat app comes in. Unlike consumer platforms such as WhatsApp or Messenger, a professional workplace messaging app is designed with business needs in mind—keeping conversations compliant, secure, and focused on work.
Why Businesses Need a Secure Chat Solution
Too often, businesses rely on personal messaging apps to coordinate shifts, share files, or update staff. While convenient, these tools leave employers with no control over company information, no visibility into conversations, and no safeguards for compliance. This creates unnecessary risks, especially when staff leave the company but remain in personal chat groups.
A secure employee chat app solves this problem by giving managers full oversight. With RosterElf’s platform, you can auto-remove former employees, restrict who can initiate chats, and even control when messages are delivered. This ensures that all workplace communication remains professional, compliant, and aligned with business goals.
Instant Messaging for Deskless Teams For many industries—hospitality, retail, healthcare, and trades—the majority of employees don’t sit behind a desk. They’re on the move, often working across multiple locations. That’s why our mobile workforce communication tools are designed to keep everyone in sync.
Employees can send quick 1:1 messages, participate in group discussions, or receive company-wide announcements directly from their phone. Managers can schedule messages so staff only receive updates during work hours, avoiding late-night notifications while still ensuring important information reaches the right people at the right time.
Rich Features Built for Work
RosterElf’s employee communication app delivers all the features staff already expect—instant chat, file sharing, and read receipts—while adding compliance and security controls businesses need. You can track who’s viewed each message, restrict saving or forwarding sensitive files, and maintain a clear record of workplace communication.
Need to share more than text? Add photos, documents, or even quick videos to your chats, helping managers and employees communicate clearly without relying on third-party apps. Every conversation stays within RosterElf, fully integrated with rosters, timesheets, and payroll.
Protecting Company Information
One of the biggest challenges businesses face with communication is protecting sensitive data. From shift schedules to HR policies, you want to make sure company information doesn’t end up in the wrong hands. With RosterElf’s chat app, security is built in. Messages stay within the platform, former employees lose access automatically, and admin controls give managers peace of mind.
The Smarter Way to Communicate
A professional team chat app isn’t just about convenience—it’s about control, compliance, and keeping your workforce connected. By switching from personal apps to RosterElf’s integrated workplace messaging software, businesses can streamline communication, safeguard information, and create a more professional environment for staff.
Ready to see how easy it is? Start your free trial today and discover the smarter way to chat with your team
SECURE TEAM COMMUNICATION
Protect company data with secure team chat
Work Chats Professional
Control, compliance, and company data protection—all built in
Unlike personal messaging apps, RosterElf’s employee chat app is purpose-built for business.
Admins can manage who starts chats, schedule messages during work hours, and automatically remove ex-employees to protect sensitive information.
With compliance features and secure storage, every conversation stays professional, safe, and focused on work—keeping your team connected without risking company data.
Secure Employee Chats
In many workplaces, communication moves fast. Managers need to send shift updates, staff want clarity on hours, and teams share files or reminders throughout the day.
While apps like WhatsApp or Messenger may feel convenient, they’re not designed for business. Messages mix with personal chatter, former employees often remain in groups, and sensitive company information can easily leave the organisation. That’s why businesses are turning to a purpose-built employee chat app that keeps work conversations professional and secure.
Why Consumer Apps Fall Short
Using personal messaging apps for work may seem harmless, but it creates serious risks. There’s no admin control, meaning managers can’t remove ex-employees or stop sensitive files from being forwarded outside the business. Compliance is another major challenge—if communication records are needed for Fair Work disputes or audits, personal apps simply don’t provide the protection or clarity required.
By relying on these consumer tools, companies risk losing control of data, blurring the line between personal and professional life, and undermining workplace compliance.
A Chat App Designed for Business RosterElf’s employee communication app is built specifically for the needs of modern workplaces. Unlike personal apps, it puts managers in control. Admins decide who can start chats, which groups exist, and how communication flows. You can also schedule messages to arrive during working hours, ensuring updates are received at the right time without disrupting personal lives.
Perhaps most importantly, the system automatically removes ex-employees from all chat groups, so sensitive company information remains protected. This feature alone eliminates one of the biggest risks of consumer apps, where former staff often retain access to company discussions long after leaving.
Compliance and Security at the Core
Workplace compliance isn’t just about following rules—it’s about protecting both employers and employees. With RosterElf’s chat, every message is stored securely within the platform, ensuring accurate records if communication ever needs to be reviewed. Admin settings can also restrict the saving or forwarding of files, giving businesses full control over how information is shared.
This focus on compliance means managers can communicate freely, knowing conversations are both professional and protected. Employees benefit too, with clear boundaries between personal and workplace chat, helping create a more respectful and transparent culture.
Professional Communication Made Easy
Security doesn’t mean sacrificing ease of use. RosterElf’s chat app includes all the features staff expect: instant 1:1 messages, group chats, file sharing, and read receipts. Teams can collaborate quickly, while managers gain peace of mind knowing all communication stays within a safe, compliant system.
For deskless staff and mobile workforces, this means real-time updates from anywhere, without the noise or risk of personal messaging platforms. The result is faster decisions, smoother coordination, and a stronger connection between managers and employees.
The Smarter Way Forward
Workplace communication is too important to leave to chance. By replacing personal messaging apps with RosterElf’s secure employee chat app, businesses gain control, protect company data, and ensure every conversation remains professional. It’s communication designed for compliance, built for teams, and trusted by businesses that value both efficiency and security.
Ready to take control of your workplace chat? Start your free trial today and keep every conversation safe, professional, and focused on work.
TEAM CHAT CHANNELS
Create chat channels by team, site, or project
Create Channels
Organise conversations by role, location, or project
Keep communication focused and relevant with dedicated chat channels.
Whether it’s a team by department, a group at a single site, or staff working on a specific project, RosterElf lets you create channels that match your business structure.
Employees only see the conversations that matter to them—reducing noise, boosting clarity, and making collaboration effortless.
Employee Chat Groups
In busy workplaces, communication can easily become overwhelming. Staff are bombarded with messages, managers spend time clarifying updates, and important details get lost in long group chats. The result? Noise, confusion, and reduced productivity. That’s why RosterElf’s employee chat app includes dedicated channels—so every conversation stays organised, relevant, and easy to follow.
Why Generic Chats Don’t Work
Using one big group chat for all employees might seem simple, but it quickly becomes messy. A message meant for the sales team is seen by kitchen staff, shift updates for one location reach people who don’t need them, and project discussions get buried under unrelated chatter. Over time, this constant stream of irrelevant messages causes employees to disengage. They stop checking notifications, and important updates slip through the cracks.
By contrast, dedicated team communication channels ensure messages always reach the right people—and only the right people.
Channels Built Around Your Business
RosterElf makes it easy to create channels that reflect how your company actually operates. Want a chat group for managers at a specific site? No problem. Need a space for employees working on a single project? Done. Looking to keep HR announcements separate from shift swaps? You can set it up in seconds.
By organising channels by role, location, or project, communication becomes structured and logical. Employees don’t have to filter through irrelevant updates—they simply see what’s important for their workday.
Focused, Professional Communication
With channels for specific teams, communication is both streamlined and professional. Staff only receive messages that apply to their role, which reduces noise and improves clarity. Managers can provide targeted updates, employees can collaborate with the right colleagues, and the whole business benefits from a smoother flow of information.
These channels also support compliance and accountability. Because all messages stay within RosterElf’s secure platform, managers have clear visibility into communication. This prevents miscommunication, protects company information, and ensures conversations are always stored in one central place.
Boosting Engagement and Collaboration
When employees aren’t distracted by irrelevant notifications, they’re more likely to engage with the messages that matter. Project groups can share files, react to updates, and keep track of decisions in real time. Location-based channels let site managers coordinate shifts and resources without involving staff at other venues. Department-specific channels ensure targeted communication between roles, from HR and payroll to frontline staff.
The result is more engaged employees who feel connected to their team, without being overloaded by information that doesn’t concern them.
Smarter Workplace Messaging
At its core, channels are about improving both clarity and productivity. Instead of battling through an endless scroll of messages, staff can find exactly what they need in the right place. For managers, this means more effective communication and less wasted time chasing confirmations. For employees, it means less distraction, more focus, and a stronger sense of teamwork.
Ready to organise your workplace communication? Start your free trial of RosterElf today and see how easy it is to create channels that keep your team connected, focused, and working smarter.
PRIVATE STAFF MESSAGING
One-to-one messaging for quick, focused chats
Direct Messages
Quick, private conversations between managers and staff
Sometimes a group chat isn’t the right place, especially when the message needs to stay focused or confidential.
With RosterElf’s one-on-one messaging, managers and employees can have private, distraction-free conversations that cut through the noise and ensure clarity.
It’s the ideal way to share feedback, confirm shift details, provide support, or resolve issues quickly — all within a secure space that keeps workplace communication professional, compliant, and aligned with company standards.
1:1 Employee Messages
Not every workplace conversation belongs in a group chat. Sometimes, a quick private message is the fastest and most effective way to resolve an issue or share important details. That’s why RosterElf’s employee chat app includes secure one-on-one messaging, giving managers and staff a dedicated space for professional, focused communication.
Why Private Messaging Matters
In many workplaces, group chats handle most updates—from rosters and shift swaps to company announcements. While group channels are perfect for collaboration, they’re not always the best option. Sensitive feedback, personal questions, or quick clarifications often get lost in the noise of team discussions.
That’s where direct employee messaging comes in. It allows managers and staff to connect instantly, without distracting others or derailing group conversations. Whether it’s confirming a roster change, reminding someone about compliance requirements, or offering a quick word of feedback, private chat keeps things efficient and personal.
Focused Conversations Without Distractions
RosterElf’s one-on-one chat keeps communication simple. Employees don’t have to scroll through long group threads to find the information that matters to them. Instead, they can have clear, direct conversations that cut out unnecessary noise.
For managers, this means they can quickly check in with individuals, answer questions, and address issues as they arise. For staff, it provides a safe space to ask for clarification, raise concerns, or request support without feeling exposed in a group setting.
Secure and Professional Communication
Unlike consumer apps, RosterElf’s direct messaging is built with business in mind. Messages stay within the secure platform, protected by compliance features that safeguard company data. When an employee leaves, their access to chat is automatically removed, preventing sensitive information from being shared outside the organisation.
Admins can also maintain oversight, ensuring communication remains professional and aligned with workplace policies. This balance of privacy and compliance makes direct messages a trusted tool for both managers and employees.
Everyday Uses That Make a Difference
One-on-one messaging proves useful in countless daily scenarios. A manager can confirm a late start with a single message instead of broadcasting it to the whole team. HR can follow up privately on paperwork or compliance checks. Employees can seek clarification on their payslip, shifts, or leave requests without involving others.
By making direct communication faster and more secure, RosterElf reduces misunderstandings and helps keep operations running smoothly.
Build Trust and Transparency
Private conversations are also key to building stronger manager-employee relationships. By creating a space for respectful, one-on-one dialogue, businesses foster trust, reduce conflict, and encourage staff to engage openly. When employees know they can have quick, private chats with their manager, they’re more likely to raise issues early—before they become bigger problems.
The Smarter Way to Message
Direct messaging is a small feature with a big impact. It keeps communication focused, secure, and professional while giving managers and employees the ability to connect instantly. With RosterElf’s integrated employee chat app, one-on-one conversations become a powerful tool for engagement, clarity, and workplace efficiency.
Ready to simplify communication in your business? Start your free trial today and see how direct messaging helps your team stay connected without the clutter.
INTERACTIVE TEAM MESSAGING
Make team chats engaging with media & reactions
Engage Staff
Bring conversations to life
Go beyond plain text with a chat app designed for modern teams.
Share images, files, and even GIFs to make communication clearer and more engaging.
Staff can react to messages, while managers see who has read each update—ensuring nothing gets missed. With interactive tools built in, RosterElf keeps workplace conversations lively, transparent, and effective.
More than Just Text
Today’s workforce expects more than plain text when it comes to communication. Whether they’re sharing updates, requesting support, or celebrating team wins, employees want tools that feel as modern and engaging as the apps they use in their personal lives. That’s why RosterElf’s employee chat app goes beyond basic messaging to deliver rich, interactive features designed for the way teams communicate today.
Why Interactive Messaging Matters
Communication is at the heart of every business. But when workplace chat is limited to text-only messages, information can feel flat or unclear. Important details get lost, tone is misinterpreted, and staff engagement drops. By adding interactive elements like file sharing, reactions, and read receipts, communication becomes not only clearer but also more dynamic and collaborative.
RosterElf brings these interactive features into a secure, professional platform—so businesses get the best of both worlds: engaging conversation tools built for the workplace.
Go Beyond Plain Text
With RosterElf, teams can share much more than words. Employees can attach images of completed tasks, upload files for quick reference, or even use GIFs to bring some fun into team conversations. This makes communication more effective, helping staff clarify instructions, provide updates, and collaborate in real time.
For managers, these features make it easier to provide clear direction. Instead of long written explanations, a quick screenshot, photo, or document can instantly show what’s needed. This saves time, reduces misunderstandings, and keeps operations running smoothly.
Keep Staff Engaged and Connected
Interactive features like reactions and comments encourage staff to actively engage with workplace messages. A simple thumbs-up lets managers know a message has been understood, while emojis and GIFs help keep conversations light and human—even in busy environments. This builds team spirit and ensures communication isn’t just functional, but also enjoyable.
By making workplace messaging more engaging, businesses create a culture where staff feel connected and valued. That connection leads to higher morale, better collaboration, and improved retention.
Track What Matters with Read Receipts
One of the biggest frustrations in workplace communication is not knowing whether a message has been seen. With RosterElf’s read receipt tracking, managers know exactly who has received and read each update. This eliminates guesswork, reduces follow-up messages, and ensures nothing critical slips through the cracks.
If a staff member hasn’t opened an important message, managers can act quickly to follow up—keeping communication proactive and reliable.
Professional, Secure, and Built for Work Unlike consumer apps, RosterElf’s interactive chat features are built within a secure, compliant system. All messages and files are stored safely, with admin controls to manage access and protect company data. Employees get the modern tools they want, while businesses maintain the oversight they need.
A Modern Approach to Workplace Chat
By combining interactive tools with enterprise-grade security, RosterElf gives businesses a smarter way to communicate. Teams stay engaged with rich features, managers stay informed with read tracking, and all communication remains professional and compliant.
Ready to bring your workplace chat to life? Start your free trial today and experience how RosterElf’s interactive messaging keeps teams connected, engaged, and working better together.
ALL-IN-ONE WORKFORCE CHAT
Workforce communication and management in one app
Chat integrated
Complete workforce communication
RosterElf’s chat isn’t a stand-alone tool—it’s part of a complete workforce management system.
Conversations link directly with rosters, payroll, leave, and HR features, so communication and operations work hand in hand.
Share updates, confirm shifts, or follow up on timesheets without leaving the app.
Everything stays connected, streamlined, and easy to manage in one place.
More than Just Text
Workplace communication is most effective when it happens in the same place where work is managed. Too often, businesses rely on one app for rosters, another for payroll, and a completely separate platform for chat. The result? Fragmented communication, duplicated effort, and messages that slip through the cracks. RosterElf solves this problem by combining workforce communication and management in one app.
Why Integrated Communication Matters
When chat tools aren’t connected to core business systems, managers spend valuable time switching between platforms just to keep everyone updated. A message about a roster change in one app doesn’t automatically link to timesheets in another. Payroll queries require searching emails, while HR reminders get lost in unrelated group chats.
This disjointed approach leads to errors, inefficiencies, and unnecessary admin. By contrast, having chat integrated with rostering, payroll, leave, and HR keeps communication and operations aligned—so managers and employees always work from the same page.
One Platform, Endless Efficiency
With RosterElf, chat is built directly into the tools your team already uses every day. Conversations link seamlessly with rosters, meaning managers can instantly notify staff about shift changes or approvals. Payroll teams can follow up on timesheet discrepancies right in the app, without chasing email chains. HR can share updates on leave policies or request documents through the same secure channel.
Everything happens in one place, reducing duplication and keeping operations running smoothly.
Real-Time Updates That Matter
Because RosterElf’s chat is fully connected to your workforce management system, messages are always relevant and actionable. A manager publishing a new roster can send an instant notification to affected staff. If payroll notices missing clock-ins, they can reach out directly through chat to resolve it before payday.
This real-time communication prevents delays, avoids mistakes, and ensures employees get the right information exactly when they need it.
Simplify HR and Compliance
Integration doesn’t just improve efficiency—it also supports compliance. With chat connected to HR and leave management features, managers can deliver policy updates, confirm leave requests, and share documents within a secure, professional environment. All conversations stay stored in RosterElf, providing a clear record for audits or disputes.
Instead of juggling separate systems, businesses get one streamlined process for both communication and compliance.
A Smarter Way to Work
For employees, integrated chat means less app-hopping and more clarity. They can check their roster, clock in, receive updates, and ask questions—all from a single platform. For managers, it’s a way to keep communication tied directly to the tasks that matter most, without wasting time chasing messages across multiple channels.
The result is a workplace that’s more connected, more efficient, and more secure.
All-in-One Workforce Management
RosterElf isn’t just another chat app—it’s an all-in-one workforce management system. By integrating chat with rostering, payroll, HR, and compliance tools, it eliminates the friction between communication and operations. Everything stays connected, streamlined, and easy to manage in one place.
Ready to simplify how your team works? Start your free trial today and see how integrated chat helps your business communicate smarter and manage better.
Our Reviews Don't Lie
Still comparing the usual suspects?
Don’t just take our word for it—see why businesses rate RosterElf the clear winner over Deputy and Connecteam. ? Browse verified Xero reviews and start your free 15-day trial today.
“We are extremely happy with Roster Elf, it's a great improvement on the previous system we were using. Sean and all the staff have been fantastic, really know their stuff and make using RosterElf a pleasure.”
Andrew Nathan
“Sean was an amazing help, very patient and thorough.”
Monica Van De Laak
“This app has completely transformed the way I manage my business. Sean’s guidance in tailoring it to my needs was exceptional - his knowledge, calmness and support made all the difference. If you’re struggling with rostering or scheduling, I can’t recommend Roster Elf highly enough. I went from almost closing my doors to feeling inspired about growth and expansion. Deeply grateful.”
Zalia Joi
“I had a great experience using this software for about 2 years, it really revolutionized our business and eliminated a lot of unnecessary work! The most impressive thing about Rosterelf was how quickly the team made improvements to their software”
Ethan Sanders
KEY BENEFITS
Why you need a staff chat app
Instant Communication
Send quick 1:1 or group messages so your team stays aligned in real time, no matter where they’re working.
Mobile Workforce Ready
Keep shift staff connected across sites with a chat app designed for employees on the move.
Admin Control
Manage who can start chats, schedule messages within work hours, and auto-remove ex-employees for security.
Compliance First
Keep conversations professional and work-focused, ensuring company communication stays secure and compliant.
Engagement Tracking
See who has read each message and boost interaction with reactions, attachments, and media sharing.
Integrated Tools
Seamlessly connect chat with rostering, payroll, and HR features for one streamlined communication hub.
Support
We're here for you
At RosterElf, we're passionate about our customers. Our team of rostering experts is dedicated to providing unlimited support, whether you're setting up or using our software long-term.
An employee chat app lets managers notify staff about last minute roster changes in real time, instead of relying on phone calls or personal messaging apps. They can quickly confirm who is available and then update the roster. Many businesses pair this with the open shifts tool so spare shifts can be offered to the right people immediately.
Yes, team chat makes it easier for staff to keep managers informed about changing preferences or constraints, which can then be reflected in the roster. This reduces guesswork and avoids unnecessary clashes. Formal availability still belongs in tools such as staff availability management, with chat used for quick clarification.
For shift based teams, the best messaging setup is one that links communication closely to the roster so changes and confirmations stay in context. A built in employee chat app means roster changes, open shifts and availability can be discussed where the schedule actually lives. Many teams use this alongside the auto scheduling feature so confirmed changes flow straight into future rosters.
Managers who roster across several sites can use an employee chat app to keep each location in its own channel while still coordinating big picture coverage. They can discuss shift gaps with local supervisors and then update the master schedule. Budget impact from these changes can then be checked through the labour budgeting view.
Yes, when rosters are published online and backed by a dedicated chat channel, staff know exactly where to look for official shift details and where to ask questions. This keeps communication out of personal apps and reduces mixed messages. The roster itself remains the single source of truth, often accessed via the mobile rostering app.
If a staff member is running late or cannot make a shift, they can message the team channel so managers know immediately and can decide how to cover. This is much faster than discovering the issue at the time clock. Managers then confirm who has actually arrived by checking the live attendance dashboard.
Yes, managers can send a quick message when they see a missed clock in or an unusual finish time so staff can clarify what happened. This avoids long email threads and keeps a written record of the explanation. The final time entries are always based on data from tools such as the kiosk time clock or mobile clocks.
For field or remote teams, chat allows staff to confirm location issues, such as working at a different approved site than usual, while GPS tools handle the formal tracking. If something looks unusual on an attendance record, the message history helps explain why. Actual location and times are still recorded through the GPS geofencing clock.
Managers often use broadcast messages or pinned posts to remind staff about required breaks and correct clock out procedures, especially in busy operations. These prompts help reinforce good habits without needing one on one conversations each time. Break rules themselves are configured in tools like the break planning module.
When attendance questions arise, having work related messages in one place makes it easier to see what was communicated about sickness, early finishes or site changes. Chat gives context while time and attendance records provide the formal data. Those formal records are captured and reviewed via the time and attendance tools.
Payroll teams can use chat to ask managers or staff quick questions about unusual shifts, unapproved overtime or missing breaks before finalising a pay run. This keeps the conversation in a controlled channel instead of scattered texts. Once clarified, the correct figures are exported through integrations like the Xero payroll connection.
Yes, many organisations send a short update in the main team channel once payroll is processed so staff know when to expect payment and who to contact with questions. This reduces individual enquiries and keeps messaging professional. The underlying pay details still come from the MYOB or similar payroll integration.
Clear communication about timesheets, approvals and corrections makes it less likely that incorrect information reaches payroll. An employee chat app gives managers a simple way to confirm changes before export. Once clean, the data flows into the payroll engine that applies rules such as those in the award interpretation module.
For businesses with multiple locations, an employee chat app lets payroll staff raise questions in dedicated channels for each site or region. Local managers can respond quickly without long email delays. The actual hours, allowances and penalties still come from consolidated exports built through the main payroll integration workflow.
Chat is useful for discussing concerns and sharing quick clarifications, but pay disputes should always be resolved using verified records from rosters, attendance and payroll systems. An employee chat app supports the discussion, it does not replace those systems. Verified pay calculations still rely on tools like the award interpretation engine and approved timesheets.
For work, it is best to use a dedicated employee chat app that is controlled by the organisation rather than personal apps like WhatsApp. This separation makes it easier to manage access, protect sensitive information and keep communication professional. Many teams combine chat with the mobile rostering app so staff see messages and shifts in one place.
Most organisations set up channels by location, team or topic so staff know exactly where different conversations belong. For example, one channel for general announcements, others for each venue or department. This mirrors how rosters are grouped in tools such as the staff availability management view and keeps noise down.
WorkChat is a generic term that some products use, but the core idea is the same as any employee team chat app: a secure place for staff and managers to communicate about shifts, leave and updates. The important thing is that it links sensibly to your scheduling and HR tools. For example, many businesses prefer a chat tool that sits alongside their mobile rostering system so information stays aligned.
Many workforce platforms include a free trial period so you can test the chat features, mobile apps and roster integration with a small pilot group first. This helps you confirm whether the workflows suit your organisation before you commit. During trials, teams often explore connected features like the tablet time clock to see how communication supports daily operations.
The best option is to use a work managed employee messaging or chat app instead of personal SMS threads. This keeps contact details private, gives you control over access when staff leave, and ensures shift information stays in one central place. Many businesses pair chat with in app notifications from the automatic scheduling system so staff receive updates inside the same ecosystem.
HR can use an employee chat app to welcome new starters, introduce them to their team channel and answer simple questions during their first few weeks. This helps people settle faster without needing long email chains. The formal onboarding tasks, such as contracts and forms, are still handled in the employee onboarding module.
Yes, HR can use chat to share short summaries of policy changes and link to the full documents in your HR system. Staff can ask follow up questions in the same channel, so misunderstandings are corrected quickly. The underlying policy documents remain stored in dedicated HR tools such as the Fair Work guidance assistant and related modules.
HR teams can observe how staff interact in shared channels, celebrate wins, and run quick pulse check questions to sense morale. While it is not a formal survey tool, chat provides useful signals about culture and engagement. These insights complement structured information from HR systems such as licence and certification management and other records.
Yes, HR can use one to one or small group chats to remind staff about leave documentation, expiring licences or upcoming training, and those messages stay in a controlled environment. The actual status of those items still lives in your HR records. For example, expiry dates are tracked in the licence and certification management feature.
No, an employee chat app is a communication layer that makes it easier to coordinate people and share updates, but it does not replace formal HR or compliance systems. Decisions about entitlements, warnings or investigations should always be based on proper records and advice. Many organisations combine chat with structured tools such as the AI Fair Work compliance assistant to manage risk correctly.