Why did you receive the error?

                               

If when trying to process payroll from RosterElf to Xero you receive the warning message below, it means you already have a draft timesheet in Xero for the pay-run.




How do you fix this error?

                               

Go to you Xero account and under the "Payroll" tab in the "Timesheets" section, select the date range of the pay-run. You should see draft timesheets already there.






You will need to delete each of these draft timesheets, one at a time (sorry!).

Click on a draft timesheet, and then click "Delete Timesheet".

Once all the timesheets are deleted, you will be able to process your payroll again from RosterElf.