It’s really simple! We believe in fair and transparent pricing. We work on “per employee, per week” We don’t believe in monthly charges for employees you haven’t rostered.
Let’s look at an example. You are on the Pro Plan. You have rostered 3 employees for the week. Regardless of how many shifts they have, you will be charged $1 per employee, per week.
When you publish the roster, $3 will be taken from your account credit balance. It’s really that simple.
Remember! You don't pay a monthly fee or pay for employees you don't roster!
The only other charges you need to be aware of is a 5c charge is notifying staff using SMS messages. Emails and Push is free.
It’s also a good idea to check the settings in your Auto Top up amount. From your dashboard click on your name in the top right-hand corner, and select Account.
You’ll be able to see the plan you’re on and the “credit top up amount” When your credit balance falls below what is required to publish a roster, you will be topped up with this amount automatically.
1. Account Settings
Once you’re logged in on the Dashboard. Click on your name in the top right-hand corner of the screen, and then select “Account”.
2. Enter the Card Details
A window will popup. Click on the “Billing” tab. Enter in the new card details and then click “Submit” This is also a great time to check all your personal details are still valid as we’ll use these if we need to get in touch!
*All prices quotes are in Australian Dollars and Exclude GST