Find the Shift You Want to Swap


To request a shift swap, go to "My Shifts" on the RosterElf app, find the shift you want to swap and then click the "Shift Swap" button.

NOTE: Shift Swaps are only available up to 48 hours BEFORE a shift is due to start. Within 48 hours, the option to request a shift swap isn't available.

Provide a Reason and Submit


A window will then appear where you are required to leave a reason for the shift swap request.

Once you have added a reason, click "Request Swap".

What Happens Next


Once you submit a shift swap, you managers will be notified and RosterElf will try and find a replacement automatically.

If a replacement has been found, you will be notified via email and the shift will disappear from your My Shifts section of the app.