How can I request a shift swap from the App?

Find the Shift You Want to Swap

To request a shift swap, go to "My Shifts" on the RosterElf app, find the shift you want to swap and then click the "Shift Swap" button.

NOTE: Shift Swaps are only available up to 48 hours BEFORE a shift is due to start. Within 48 hours, the option to request a shift swap isn't available.

Provide a Reason and Submit

A window will then appear where you are required to leave a reason for the shift swap request.

Once you have added a reason, click "Request Swap".

What Happens Next

Once you submit a shift swap, you managers will be notified and RosterElf will try and find a replacement automatically.

If a replacement has been found, you will be notified via email and the shift will disappear from your My Shifts section of the app.

Need Further Help?

Email us at or call on 1300 353 000


The Best Investment You Will Make.


Save 8 Hours A Week.

Take the pain out of chasing staff for availability, building and communicating rosters, keeping timesheets and entering payroll data.

Save 4% on Labour.

Set your business targets and view actual costs in real time as you build your roster as well as eliminate time theft through photo recognition clock-in-out.

Employee Accountability.

Make employees responsible for keeping their availability and leave requests up to date and ensure they are always aware of rostered shifts.
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