How can I request a shift swap from the App?

Find the Shift You Want to Swap

To request a shift swap, go to "My Shifts" on the RosterElf app, find the shift you want to swap and then click the "Shift Swap" button.

NOTE: Shift Swaps are only available up to 48 hours BEFORE a shift is due to start. Within 48 hours, the option to request a shift swap isn't available.

Provide a Reason and Submit

A window will then appear where you are required to leave a reason for the shift swap request.

Once you have added a reason, click "Request Swap".

What Happens Next

Once you submit a shift swap, you managers will be notified and RosterElf will try and find a replacement automatically.

If a replacement has been found, you will be notified via email and the shift will disappear from your My Shifts section of the app.

Need Further Help?

Email us at help@rosterelf.com.au or call on 1300 353 000

Benefits.

The Best Investment You Will Make.

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Save 8 Hours A Week.

Take the pain out of chasing staff for availability, building and communicating rosters, keeping timesheets and entering payroll data.
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Save 4% on Labour.

Set your business targets and view actual costs in real time as you build your roster as well as eliminate time theft through photo recognition clock-in-out.
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Employee Accountability.

Make employees responsible for keeping their availability and leave requests up to date and ensure they are always aware of rostered shifts.
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