Xero error - employee missing pay calendar

Why did you receive the error?

If you receive this warning when trying to process a payroll to Xero, it means one of your employees in Xero are missing a "Pay Calendar".

How do you fix this error?

To fix this issue, within your Xero account, find the employee file, go to the "Employment" tab and select a "Pay Calendar" from the dropdown menu that matches the pay calendar set in your RosterElf account (eg weekly, fortnightly etc). Once done, you can go back to RosterElf and process the payroll again.

Need Further Help?

Email us at help@rosterelf.com.au or call on 1300 353 000


The Best Investment You Will Make.


Save 8 Hours A Week.

Take the pain out of chasing staff for availability, building and communicating rosters, keeping timesheets and entering payroll data.

Save 4% on Labour.

Set your business targets and view actual costs in real time as you build your roster as well as eliminate time theft through photo recognition clock-in-out.

Employee Accountability.

Make employees responsible for keeping their availability and leave requests up to date and ensure they are always aware of rostered shifts.
Need Help? Chat Now

RosterElf Pty Ltd. - ABN: 67164843609 • 2017 - All Rights Reserved - Version 1.0.36-p | Terms & Conditions | Privacy Policy