{
  "slug": "clerks-private-sector",
  "code": "MA000002",
  "name": "Clerks – Private Sector Award 2020",
  "shortLabel": "Clerks Award",
  "financialYear": "2026-27",
  "effectiveFrom": "2026-07-01",
  "published": "2026-06-24",
  "payGuideUrl": "https://www.fairwork.gov.au/pay-and-wages/minimum-wages/pay-guides",
  "casualLoadingPct": 25,
  "source": "Derived from Fair Work Ombudsman pay guides",
  "disclaimer": "Indicative minimum award rates for general information only, derived from Fair Work Ombudsman pay guides. RosterElf is not affiliated with, or endorsed by, the Fair Work Ombudsman. Do not rely on this data for payroll decisions — rates depend on award coverage, enterprise agreements and individual circumstances and change periodically. Always verify against the current Fair Work pay guide before setting or paying wages. Provided without warranty; RosterElf Pty Ltd accepts no liability for reliance on it.",
  "classifications": [
    {
      "id": "Level 1 - year 1",
      "label": "Level 1 – year 1",
      "roles": "New clerical starters: reception, filing, mail, data entry, basic word processing and cash handling under direct supervision",
      "weekly": 1024.7,
      "hourlyPermanent": 26.97,
      "hourlyCasual": 33.71,
      "penaltyOverrides": null
    },
    {
      "id": "Level 1 - year 2",
      "label": "Level 1 – year 2",
      "roles": "Level 1 clerical/administrative work after 12 months of service",
      "weekly": 1073.1,
      "hourlyPermanent": 28.24,
      "hourlyCasual": 35.3,
      "penaltyOverrides": null
    },
    {
      "id": "Level 1 - year 3",
      "label": "Level 1 – year 3",
      "roles": "Level 1 clerical/administrative work after 24 months of service",
      "weekly": 1106.2,
      "hourlyPermanent": 29.11,
      "hourlyCasual": 36.39,
      "penaltyOverrides": null
    },
    {
      "id": "Level 2 - year 1",
      "label": "Level 2 – year 1",
      "roles": "Clerical work requiring some experience and judgement: accounts, payroll data entry, secretarial and customer-service duties",
      "weekly": 1119.1,
      "hourlyPermanent": 29.45,
      "hourlyCasual": 36.81,
      "penaltyOverrides": null
    },
    {
      "id": "Level 2 - year 2",
      "label": "Level 2 – year 2",
      "roles": "Level 2 clerical/administrative work after 12 months at Level 2",
      "weekly": 1139.9,
      "hourlyPermanent": 30,
      "hourlyCasual": 37.5,
      "penaltyOverrides": null
    },
    {
      "id": "Level 3",
      "label": "Level 3",
      "roles": "Clerical work needing knowledge and skills beyond Level 2: maintaining accounts, PA/secretarial, some guidance of other staff",
      "weekly": 1182.1,
      "hourlyPermanent": 31.11,
      "hourlyCasual": 38.89,
      "penaltyOverrides": null
    },
    {
      "id": "Call centre principal customer contact specialist",
      "label": "Call centre – principal customer contact specialist",
      "roles": "Experienced call-centre operators handling complex customer contact as a principal specialist",
      "weekly": 1190.4,
      "hourlyPermanent": 31.33,
      "hourlyCasual": 39.16,
      "penaltyOverrides": null
    },
    {
      "id": "Level 4",
      "label": "Level 4",
      "roles": "Responsibility for a work area or function: bookkeeping to trial balance, senior secretarial, supervision of clerical staff",
      "weekly": 1241.4,
      "hourlyPermanent": 32.67,
      "hourlyCasual": 40.84,
      "penaltyOverrides": null
    },
    {
      "id": "Level 5",
      "label": "Level 5",
      "roles": "Advanced clerical and administrative skills: office management, coordinating a team, higher-level responsibility",
      "weekly": 1291.8,
      "hourlyPermanent": 33.99,
      "hourlyCasual": 42.49,
      "penaltyOverrides": null
    },
    {
      "id": "Call centre technical associate",
      "label": "Call centre – technical associate",
      "roles": "Call-centre technical associates providing specialised technical customer support",
      "weekly": 1415.1,
      "hourlyPermanent": 37.24,
      "hourlyCasual": 46.55,
      "penaltyOverrides": null
    }
  ],
  "penalties": [
    {
      "id": "saturday",
      "name": "Saturday (ordinary 7am–12.30pm)",
      "kind": "multiplier",
      "permanentMultiplierOrLoading": 1.25,
      "casualMultiplierOrLoading": 1.5
    },
    {
      "id": "sunday",
      "name": "Sunday (all day)",
      "kind": "multiplier",
      "permanentMultiplierOrLoading": 2,
      "casualMultiplierOrLoading": 2.25
    },
    {
      "id": "publicholiday",
      "name": "Public holiday",
      "kind": "multiplier",
      "permanentMultiplierOrLoading": 2.5,
      "casualMultiplierOrLoading": 2.75
    }
  ],
  "juniors": {
    "16": 0.5,
    "17": 0.6,
    "18": 0.7,
    "19": 0.8,
    "20": 0.9,
    "Under 16": 0.45
  },
  "apprentices": null,
  "allowances": [
    {
      "name": "First aid allowance",
      "amount": "$16.79 per week"
    },
    {
      "name": "Laundry allowance – full-time",
      "amount": "$3.64 per week"
    },
    {
      "name": "Laundry allowance – part-time or casual",
      "amount": "$0.73 per shift"
    },
    {
      "name": "Meal allowance – overtime",
      "amount": "$20.75 (plus a further $16.62 when more than 4 hours of overtime is worked)"
    },
    {
      "name": "Vehicle allowance – motor car",
      "amount": "$1.00 per km (max 400 km per week)"
    },
    {
      "name": "Vehicle allowance – motorcycle",
      "amount": "$0.34 per km (max 400 km per week)"
    }
  ]
}